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York Dodge Chrysler Jeep - Service Center

Prescott, AZ

4.7
537 Reviews

537 Reviews of York Dodge Chrysler Jeep - Service Center

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February 10, 2023

Very shady business practices inflated parts costs using parts pricing matrix a nox sensor worth 250 online they where billing me 941 and since service advisers work on commission sells work but doesn't wo More

by Godswill7668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve and roscoe
Report | Print
Feb 10, 2023 -

York Dodge Chrysler Jeep responded

Hello, We take our customer feedback very seriously and would like the opportunity to discuss your interactions with our Service Team regarding the subsequent cost for a Nox sensor. Can you please send your preferred contact method to us? Thank you, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

Feb 10, 2023 -

Godswill7668 responded

Send name and number and i will call

Feb 10, 2023 -

Godswill7668 responded

If you could send me contact information id contact you personally

February 10, 2023

Great dealership and great service. You can Count on them having good honest repairs and sales. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nichols, Sean ?
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Feb 11, 2023 -

York Dodge Chrysler Jeep responded

We're so pleased to receive your perfect rating and learn that you had a wonderful time working with the York Dodge Chrysler Jeep Ram Team, Gary. If you need anything down the road, please let us know.

February 03, 2023

They have always taken great care of us every time we have come in on all our vehicles ! More

by ssgreenberg.sg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nichols
Report | Print
Feb 03, 2023 -

York Dodge Chrysler Jeep responded

It brings us joy to receive your five-star rating and review. We'll be sure to let our Service Team here at York Dodge Chrysler Jeep Ram know about their accommodating great service.

February 02, 2023

I took my car to get an oil change here. They forgot to reset the change oil light and staff was rude to me I felt like because I was female. They did a great job washing my car. And bought More

by Dezreycastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Feb 03, 2023 -

York Dodge Chrysler Jeep responded

Hello, Thank you for your feedback. Although we are happy to know that you enjoy our Sales Department, we would like the opportunity to speak with you further about your service experience and interaction with our team. At your earliest convenience, please reach out to us. Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

February 01, 2023

Jake was very nice. Work done fast. No forceful upsell!!! I will definitely return. Thank you More

by mperteghella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Feb 01, 2023 -

York Dodge Chrysler Jeep responded

Thank you for this great feedback. We appreciate your business here at York Dodge Chrysler Jeep Ram. Have an amazing day!

January 30, 2023

The Service Dept. (Sean) and service to the vehicle was wonderful ... 100% GREAT experience!!! Will highly recommend. More

by bjadkins1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hippe
Report | Print
Jan 31, 2023 -

York Dodge Chrysler Jeep responded

It brings us joy to know that your experience with us was wonderful. We greatly appreciate the kind words and 5-star rating. Should you need any further assistance, please do not hesitate to reach out to us at York Dodge Chrysler Jeep Ram. Take care.

January 28, 2023

Thank you for taking care of all our vehicles. We don’t go anywhere else. More

by JDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliott
Report | Print
Jan 29, 2023 -

York Dodge Chrysler Jeep responded

We are dedicated to ensuring that your vehicle is well-maintained and taken care of. Thank you for choosing York Dodge Chrysler Jeep Ram for your service needs and the 5-star review. Your satisfaction is important to us. Please let us know if there is anything else we can do for you. Enjoy the rest of your day.

January 26, 2023

Got our work truck fixed and on the road within a few days. Good job More

by Fletch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Jan 26, 2023 -

York Dodge Chrysler Jeep responded

Hello Fletch, we understand the significance of providing a superior experience when taking care of your vehicle. Thank you for selecting York Dodge Chrysler Jeep Ram for your needs. Your high 5-star review and rating are deeply appreciated. Your feedback is valuable to us. Please don't hesitate to let us know if there is anything else we can help you with.

January 25, 2023

This dealership has been outstanding! ! The director,-Toby , service manager, and the service writers have all been very professional, polite, and knowledgeable. They have made us feel we More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Carlson, Tommy Moy, several service writers-Tyler,Jake,Emily,Steven
Report | Print
Jan 26, 2023 -

York Dodge Chrysler Jeep responded

Hello Linda. We are thrilled to see this wonderful review of our Service Team. It is great to see they were professional, polite, and knowledgeable. Thank you for the great review and recommendation. Our team at York Dodge Chrysler Jeep Ram truly appreciates our great customers like you.

January 25, 2023

Repairs completed and satisfied with the results. Service rep, Emily, took good care of me and my vehicle. More

by Author_DavidHarder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Vogt
Report | Print
Jan 25, 2023 -

York Dodge Chrysler Jeep responded

Thanks for visiting us at York Dodge Chrysler Jeep Ram. We are proud to see our Service Team could provide you with great service. Please don't hesitate to let us know if there is anything else we can help you with.

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