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York Dodge Chrysler Jeep - Service Center

Prescott, AZ

4.7
537 Reviews

537 Reviews of York Dodge Chrysler Jeep - Service Center

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April 29, 2022

replacement of coolant hose and recovery was completed in a timely manner. Labor cost for these replacements was high at $525 for the external accessible items. More

by duffyd2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cottman
May 04, 2022 -

York Dodge Chrysler Jeep responded

Hello, Thank you for sharing your review, as we wish to provide a high-quality experience for every guest. If you would like to discuss your feedback regarding our pricing, please reach out to us. Best regards, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

April 25, 2022

I get great service with York dealer. .the job is complete in time. They offer drinks while you wait. More

by Esplainlouise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknow
Apr 26, 2022 -

York Dodge Chrysler Jeep responded

We are so glad to see that you enjoyed your time with us here at York Dodge Chrysler Jeep Ram. We appreciate your business.

April 14, 2022

Excellent service. Service advisor met me immediately and got my car into service quickly. He kept me updated. More

by pullman7128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hernandez
Apr 14, 2022 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to leave a review for us at York Dodge Chrysler Jeep Ram. We're happy we could meet your expectations! Our team is available should you require any extra help.

April 13, 2022

My experience was great! Steve was so helpful and kind, he kept me informed the whole step of the way. Had me in and out in no time! More

by Ms. MOCHA
Recommend Dealer
Yes
Employees Worked With
Steve/ Service
Apr 14, 2022 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to leave a review for us at York Dodge Chrysler Jeep Ram. We're happy we could meet your expectations! Our team is available should you require any extra help.

April 12, 2022

Let me start by saying my last service experience with Tony is a great service.. However, my past experience has been less than satisfactory. From the day we purchased the vehicle there at York the experi More

by Pete
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tony
Apr 12, 2022 -

York Dodge Chrysler Jeep responded

Pete, Please know your feedback is important to us and we would like the opportunity to speak with you in regard to your service visit and the experience you have shared regarding the setup and not being greeted by a service rep. Please provide us with a good method of contact for you so we can discuss this in greater detail. Thank you, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

April 04, 2022

Excellent customer service. Tony was very helpful and professional. The work was completed on time. More

by dellbryan57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 04, 2022 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at York Dodge Chrysler Jeep Ram.

March 31, 2022

Dealer resolved and issue while in town as I work out of state. Got me in and completed diagnostic with repairs within a couple day notice. Highly recommend this dealer. More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer in service scheduling, Emily in service
Mar 31, 2022 -

York Dodge Chrysler Jeep responded

Hi William, We are pleased that our team could meet your expectations. Thank you for choosing York Dodge Chrysler Jeep Ram and we appreciate your recommendation.

March 26, 2022

Extremely friendly, went out of their way to make sure everything was fixed right the first time. More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 26, 2022 -

York Dodge Chrysler Jeep responded

Daniel, we strive to provide excellent service done right the first time for all of our guests and we are so glad to hear that we succeeded! We appreciate your business and hope to see you back at York Dodge Chrysler Jeep Ram again next time.

March 25, 2022

Steve at York was very helpful. He asked detailed questions so he would know exactly what the problem is. A couple guys also gave their expertise and my problem was resolved very More

by lorl A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 25, 2022 -

York Dodge Chrysler Jeep responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, knowledgeable and helpful service experience. Thank you for choosing York Dodge Chrysler Jeep Ram and we are looking forward to your next visit.

March 24, 2022

Even though a new unit took about a month to get, Jake in Service always kept me informed and I had a loaner car for no charge for the entire 5 weeks. More

by wr400man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Ill
Mar 25, 2022 -

York Dodge Chrysler Jeep responded

We strive to provide our customers with the best service possible here at York Dodge Chrysler Jeep Ram. We truly value and appreciate your business. Please reach out to us if you need anything.

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