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York Dodge Chrysler Jeep - Service Center

Prescott, AZ

4.7
537 Reviews

537 Reviews of York Dodge Chrysler Jeep - Service Center

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October 02, 2021

The service department was very fast and efficient on servicing our Grand Cherokee SRT. They are very highly recommended. More

by cckhanm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service writer on Sept 27th 2021.
Oct 03, 2021 -

York Dodge Chrysler Jeep responded

Hi there, We are delighted that our Service Department were able to get you back on the road in a timely manner. Thank you for choosing York Dodge Chrysler Jeep Ram and we look forward to working with you again.

September 25, 2021

Great service, friendly staff, knowledgably team. Excellent follow up. Pride in their work. Cared about what they did More

by mfouss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Sep 26, 2021 -

York Dodge Chrysler Jeep responded

Thank you for sharing your great service experience with our team at York Dodge Chrysler Jeep Ram. We're always happy to help out our guests however possible. Please do not hesitate to reach out if we can do anything else!

September 21, 2021

Every time I have my vehicle in for general service or a recall the repairs have been done to my total satisfaction. Sean Hippe has always been awesome to deal with as a service advisor. More

by author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Hippe (Service Advisor)
Sep 21, 2021 -

York Dodge Chrysler Jeep responded

Arthur, we are pleased to hear you had such a positive experience with Sean! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

September 17, 2021

Always good service and good people to work with. The express lane is normally what I use. Fast and easy. More

by Roylooca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 18, 2021 -

York Dodge Chrysler Jeep responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, efficient, welcoming experience with our Service Team. Thank you for choosing York Dodge Chrysler Jeep Ram and we are looking forward to your next visit with us for any of your automotive needs.

September 12, 2021

I have never experienced a more honest, straightforward, dealership. The service department is happy to just fix your car without trying to upsell parts or service. Warranty claims are trouble free. Car pu More

by VerdeBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep Anthony
Sep 12, 2021 -

York Dodge Chrysler Jeep responded

We are ecstatic to learn that you had an enjoyable experience here at York Dodge Chrysler Jeep Ram! Please never hesitate to let us know if you need anything. We appreciate you so much!

September 09, 2021

Excellent service as always. Reliable, accurate and timely. Tony Nichols always makes the extra effort to ensure prompt service and creates confidence for the customer. More

by Durangocaptain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nichols
Sep 09, 2021 -

York Dodge Chrysler Jeep responded

Thank you! We really appreciate your business, and look forward to seeing you again on your next visit! Safe travels!

September 04, 2021

The work was done in a good time and I am very satisfied. Jake Ill was excellent to work with and very efficient and friendly More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Ill
Sep 05, 2021 -

York Dodge Chrysler Jeep responded

Hi David, Your satisfaction means everything to us, therefore we are pleased to hear of your experience with our Service Department. Thank you for choosing York Dodge Chrysler Jeep Ram and we hope to continue to assist with all of your future automotive needs.

August 31, 2021

Would I recommend you to others? You're the only Ram dealership here so, we have no other choice.. I had an oil leak from a filter that you installed prior. when I noticed it, it took at least a month More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know
Sep 01, 2021 -

York Dodge Chrysler Jeep responded

Donna, Thank you for taking the time to share your experience. We here at York Dodge Chrysler Jeep Ram take customer satisfaction very seriously and we would appreciate the opportunity to learn more about your Service Visit. Would you kindly reach out to us at your convenience with your preferred contact method? Best, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

August 28, 2021

I was very pleased with the service and the person who I bought my jeep from I'm sorry I can't remember his name he was very helpful More

by Michael53bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Aug 28, 2021 -

York Dodge Chrysler Jeep responded

Thanks for the awesome review! Glad to see that you enjoyed your buying experience with us at York Dodge Chrysler Jeep Ram!

August 27, 2021

I always have great service with Jake. He goes above and beyond taking care of my needs. My vehicle is always in and out. Thank you More

by Andrewmcfadden8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Ill
Aug 28, 2021 -

York Dodge Chrysler Jeep responded

Hi Andrew, We are pleased that our Service Department have consistently went above above and beyond in taking care of your needs. At York Dodge Chrysler Jeep Ram we appreciate your business and we look forward to working with you again.

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