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York Dodge Chrysler Jeep - Service Center

Prescott, AZ

4.7
537 Reviews

537 Reviews of York Dodge Chrysler Jeep - Service Center

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July 07, 2021

This was my first visit to York. The service rep, Tony, was very professional and friendly. Very positive experience. Thank you for making this a great experience. I will be back! More

by rgoossen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 08, 2021 -

York Dodge Chrysler Jeep responded

Thank you for your kind words! Our team is dedicated to providing top-quality service, and we're so happy to learn that your experience reflected this. Take care!

July 05, 2021

Done right the first time. Excellent communication keeping me updated and a friendly atmosphere and waiting area. I did have to wait for a part for a couple of weeks but it was NOT something I would More

by Keith G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Jul 06, 2021 -

York Dodge Chrysler Jeep responded

Thank you for the 5-stars and for sharing your experience, Keith! Our team at York Dodge Chrysler Jeep Ram is glad your experience was excellent. We look forward to future visits.

June 23, 2021

Very pleasant and them took me right in. My service advisor was very helpful and I highly recommend him. More

by ejackson06
Recommend Dealer
Yes
Employees Worked With
Jake Ill
Jun 24, 2021 -

York Dodge Chrysler Jeep responded

We are pleased to learn Jake delivered a great service experience for you. We do hope we can be of assistance in the future here at York Dodge Chrysler Jeep Ram. Thank you for the recommendation and take care!

June 22, 2021

Very quick and helpful, I knew exactly what to expect from the beginning. I didn't wait long and they kept me updated for the time I was there. More

by relic20
Recommend Dealer
Yes
Employees Worked With
Anthony Nichols
Jun 24, 2021 -

York Dodge Chrysler Jeep responded

Hi there, thank you so much for the wonderful review! We're glad to know you had a positive and efficient experience with us. We hope you consider us again in the future.

June 22, 2021

Yommy Moe and Emily were the best. I am happy with my service More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
Jun 24, 2021 -

York Dodge Chrysler Jeep responded

Hi Janet, thanks for the great feedback for our team! We're pleased to hear you're happy with your experience. Let us know if there is anything else we can do for you.

June 07, 2021

I was very pleased with the service appointment that I had at York. It took a bit longer than expected but the service writer was right there telling me the status. I was very impressed with the thoroug More

by Cactus Whiskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall
Jun 08, 2021 -

York Dodge Chrysler Jeep responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road at York Dodge Chrysler Jeep Ram!

June 05, 2021

Had a great service experience with Sean. The staff was efficient and professional. I will definitely continue to use this service as needed. Thank you. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean.
Jun 06, 2021 -

York Dodge Chrysler Jeep responded

Thank you for sharing your positive service experience at York Dodge Chrysler Jeep. We appreciate your repeat business and look forward to assisting you with any future service needs, Dave.

June 04, 2021

Service was completed as promised. Advisor wad friendly and ervice was completed as promised. Advisor was friendly and professional. This app stinks! Cant submit s More

by Tazzyp329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
Jun 06, 2021 -

York Dodge Chrysler Jeep responded

Thank you for the positive review! We are glad to hear your overall experience with us at York Dodge Chrysler Jeep was a good one. Please come back and see us for any future automotive needs.

June 03, 2021

so much for express service, waited almost 2 hours for regular oil change. my car was washed there also, so that took a little of the sting out of the experience. More

by ggray999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichols
Jun 04, 2021 -

York Dodge Chrysler Jeep responded

Thank you for bringing this to my attention. We strive to provide prompt and timely service to each of our valued customers. If you'd like to discuss anything in further detail, please contact us directly when you have a moment. Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

June 01, 2021

Extreme wait for service appointment. Took truck in for knocking under floorboard. No offer of a rental car or loaner.Dealer kept truck overnight without notifying me but had vehicle ready to go next day. More

by wikandej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 02, 2021 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to share your excellent experience with Sean in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at York Dodge Chrysler Jeep Ram.

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