York Dodge Chrysler Jeep - Service Center

Service Rep Was very helpful. Had issue with vehicle Service Rep Was very helpful. Had issue with vehicle computer, requiring veh to stay for three days before fixing. Problem fixed so far. But prod Service Rep Was very helpful. Had issue with vehicle computer, requiring veh to stay for three days before fixing. Problem fixed so far. But product sub-par veh is only 8months old. More

I made an appointment to have an electric trailer control unit installed. I was there at 0830 am. Dropped of and requested a rental vehicle. I was told they didn't have any and that I had to request one at t unit installed. I was there at 0830 am. Dropped of and requested a rental vehicle. I was told they didn't have any and that I had to request one at the time the appointment was made. I was never informed of this at the time of purchase. At 1130 am I received a call from the dealer. I was informed that the job couldn't done because they didn't have the part in stock. I was also notified that the part would not be available until late October 2020. I do need to add that the sales manager made arrangements for a vehicle for me to drive while my truck was not being serviced. You would think that someone would have check for part availability. I was also notified by a sales person, not the manager, that this is a ongoing problem in the service department. To say the least I am not happy, 4 hours down the drain. Now I have to do it again one day in the future. More

Simply the best I have been a customer of York since 2007. Their staff is always friendly, helpful and attentive. I am on my third York Dodge and would never buy fr I have been a customer of York since 2007. Their staff is always friendly, helpful and attentive. I am on my third York Dodge and would never buy from anyone else. The service department is always ready to assess and assist with any issue. More

Service was great, waiting area set up for social distancing My service advisor, Tony, was great, kept me informed. Service was within promised time frame and everything was done as expected. Customer waiting ar My service advisor, Tony, was great, kept me informed. Service was within promised time frame and everything was done as expected. Customer waiting area was set up for safe social distancing which was appreciated. More

Took my 19 Ram 1500 in for service and some warranty items. Tony V was my service advisor. He has excellent customer contact and communication skills. I was always informed of the status of the work. W items. Tony V was my service advisor. He has excellent customer contact and communication skills. I was always informed of the status of the work. Work was completed successfully and I am totally satisfied. More

Excellent service, prompt diagnostic appointment And very impressed with the thorough diagnostic; special Kudos to the lady at the cashiers desk who explained the whole process thoroughly; Tony the mechanic impressed with the thorough diagnostic; special Kudos to the lady at the cashiers desk who explained the whole process thoroughly; Tony the mechanic made sure that I was aware of all the quality checks that were performed and made sure I drove out of the shop understanding everything everything pertaining to the vehicle Thanks More

Cordial service advisors and competent techs were able to address my vehicle issue. Easy scheduling and prompt attention to my concern. Items covered under warranty so no problems there. address my vehicle issue. Easy scheduling and prompt attention to my concern. Items covered under warranty so no problems there. More

EVERTHING WAS GREAT THE SERVICE ADVISER ARE VERY PROFESSIONAL AND HELPFUL, THE LADIES IN THE CASH OFFICE SHOW EXCELLENT CUSTOMER SERVICE , SERVICE WAS DONE IN A TIMELY MA THE SERVICE ADVISER ARE VERY PROFESSIONAL AND HELPFUL, THE LADIES IN THE CASH OFFICE SHOW EXCELLENT CUSTOMER SERVICE , SERVICE WAS DONE IN A TIMELY MANNER. More

Good Service Very accommodating and worked through the issues making sure everything was fixed properly. Had to order parts in made sure to get them in quickly an Very accommodating and worked through the issues making sure everything was fixed properly. Had to order parts in made sure to get them in quickly and schedule the repairs right a way with only a couple day turn around. More

Everyone I have worked with in the service department over the past 2 years has been very helpful and professional. All repairs have been completed within a few hours. over the past 2 years has been very helpful and professional. All repairs have been completed within a few hours. More