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York Dodge Chrysler Jeep - Service Center

Prescott, AZ

4.7
537 Reviews

537 Reviews of York Dodge Chrysler Jeep - Service Center

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May 16, 2020

Everything item was addressed and taken care as requested. Very happy with the service. In the past we have had some issues with the service department and working getting completed, looks like the More

by enequist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
May 17, 2020 -

York Dodge Chrysler Jeep responded

Thank you for the five-star review! We are pleased to know that you are happy with the service you received. Please let us know if there is anything else that we can do for you.

May 07, 2020

great thanks I don't like to give recommends out because it gives me a bad name if the business does a bad job, but I have dealt with York before and they have don More

by akandy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
May 08, 2020 -

York Dodge Chrysler Jeep responded

Thank you for the great review. We appreciate your feedback and look forward to working with you again.

April 25, 2020

Most of my auto Butler services have been great. This last one however was no so good. I paid extra for interior detailing. The result was mediocre at best. Carpet was not vaccumed properly, there was du More

by Phil
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 26, 2020 -

York Dodge Chrysler Jeep responded

Phil, We extend our regrets to find out about any services you felt were not completed to your satisfaction. Further feedback about your concerns would be appreciated. Please reach out to us when you have a moment to discuss. Best, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

April 24, 2020

York Dodge has again delivered an excellent customer service experience. Tony Nichols is always on point, has a great sense of urgency and accuracy. I called in with a last-minute needed fix and he took More

by Durangocaptain
Recommend Dealer
Yes
Employees Worked With
Tony Nichols
Apr 25, 2020 -

York Dodge Chrysler Jeep responded

Thank you for the great review! We will be sure to thank Tony for providing you with excellent service. We look forward to working with you again!

April 16, 2020

Reliable Service, Knowledgeable & Friendly Staff Whether it has been a recall issue or scheduled maintenance, the service crew provides quality service, excellent technical knowledge and caring/frien More

by bnbjab93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nichols- Service Advisor, Mary Little
Apr 17, 2020 -

York Dodge Chrysler Jeep responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

April 11, 2020

Superb service, good technical knowledge and a caring follow up Service Advisor. In an era of the Coronavirus, when the truck was returned to me, they had a protective sleeve on the steering-wheel, a cov More

by Chuck Dickson
Recommend Dealer
Yes
Employees Worked With
Toni, Service Advisor
Apr 11, 2020 -

York Dodge Chrysler Jeep responded

Chuck, Thanks for taking the time to share your outstanding feedback for our team members and management. We always want to do what we can in this time to ensure the safety of our guests and patrons. Let us know if we can be of assistance again with anything else. We are here to help!

April 01, 2020

Quality, professional, caring, consistently no matter when No matter when we take our Jeep for servicing, York is consistent in their professionalism, knowledge, courteous, we could go on and on. Suffice to sa More

by robhelenboland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Tyler, all staff!
Apr 01, 2020 -

York Dodge Chrysler Jeep responded

Thank you so much for your great feedback in regards to working with our team members! We are honored to have your support in us. Let us know if we can do anything else for you or your Jeep. We hope you have a great day!

March 25, 2020

Pleasant staff accepted the Jeep. Very good customer service. All work (oil change, washer refill, auto Butler, etc.) completed ahead of schedule. Reasonable cost. All services requested were completed More

by Lynn
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 26, 2020 -

York Dodge Chrysler Jeep responded

Thank you for the great review, Lynn! We are happy to know that you were satisfied with our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

March 22, 2020

very good service The people are friendly with excellent service. I had never had any reasons to be unhappy with the work on my pick up. I would definitely recommend t More

by york survey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tony
Mar 23, 2020 -

York Dodge Chrysler Jeep responded

Thank you for allowing us to assist you with the proper maintenance of your truck. We are always here to help. Please let us know if there is anything else that we can assist you with.

March 20, 2020

Wonderful Service experience This was my second routine maintenance service with York. The service was performed correctly, and extremely quick. The price was very competitive; es More

by Billymc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 21, 2020 -

York Dodge Chrysler Jeep responded

Billy, thank you for taking the time to leave a great review. We appreciate you allowing us to assist you with the maintenance of your Ram. Have a great day and let us know when you require our further assistance.

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