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York Dodge Chrysler Jeep - Service Center

Prescott, AZ

4.7
537 Reviews

537 Reviews of York Dodge Chrysler Jeep - Service Center

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March 19, 2020

My service experience with York has been top-notch. Tony, my service point of contact, has been excellent. He has demonstrated knowledge and superior level of customer care. More

by jamieprocknow
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 20, 2020 -

York Dodge Chrysler Jeep responded

Thank you for the positive feedback! It is wonderful to know that you had a good service experience with us and with the help of York who provided excellent service. If you need anything else please let us know!

March 06, 2020

I would highly recommend this Dealership based on Service and Customer Care, they represent high standards with results no matter what you are seeking, New purchase or Service Department they take pride in More

by randyfeaster
Recommend Dealer
Yes
Employees Worked With
Toby Service Mgn, Tony, Service, Matt, and the Shop manager
Mar 06, 2020 -

York Dodge Chrysler Jeep responded

Thank you for sharing your review, Randy! Your recommendation means a lot to us. We'll be sure to pass along your kind words to our team. We appreciate your business; congratulations on your new Jeep Sahara!

March 05, 2020

Got done what I needed to in a reasonable amount of time. Service writer is great. Kept me informed as to the progress of my service More

by briank92587
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 06, 2020 -

York Dodge Chrysler Jeep responded

Brian, we appreciate your review and your business! We're glad we could provide you with prompt, helpful service. We hope to see you again; have a nice weekend!

February 28, 2020

Reprogram PCM Listened to customers problem and worked to solve them . Were vary courteous . Showed interest in getting the problems resolved . Problem is intermitt More

by jackroni75
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Vendegna Service Advisor
Feb 29, 2020 -

York Dodge Chrysler Jeep responded

Thank you for the great review! We are pleased to see that communication from our team has left a positive impression on you. We look forward to seeing you next week.

February 25, 2020

The service department is excellent, they always seem to get things done on time and efficiently. I also like the sales staff especially Jimmy who is the sole reason that I have done business with your comp More

by dusterbakey
Recommend Dealer
Yes
Employees Worked With
Jimmie, Tony
Feb 26, 2020 -

York Dodge Chrysler Jeep responded

Thank you for the great review! We will be sure to thank Jimmy and the rest of the team for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

February 14, 2020

I had an appointment on 2/7/20 at 9:30 for an auto butler treatment. After I got home I noticed that it had not been done. More

by wallen.kd
Recommend Dealer
Yes
Employees Worked With
Travis said he would make it right
Feb 15, 2020 -

York Dodge Chrysler Jeep responded

Hello, We are concerned to learn about your dissatisfaction regarding your auto butler treatment. Please feel free to reach out to us so that we can better understand what happened and if you have any other concerns you would like us to address. We look forward to addressing this with you. Best, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

February 13, 2020

Prompt service. Although, the costs of repairs were ridiculous. 1. Thermostat repair 540.00. I had this done. Way to much money. 2. Idle of car. I was told motor struts were cracked. Estimated co More

by boowriter1
Recommend Dealer
Yes
Employees Worked With
Tony V.
Feb 13, 2020 -

York Dodge Chrysler Jeep responded

Hello, We are concerned to learn about your dissatisfaction regarding the costs of repairs. Your feedback is important to us and we would like the opportunity to discuss this with you directly. Please feel free to reach out to us at your own convenience. Best, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

February 13, 2020

The York Service Department has but "Dependable & Reliable" back into believing dealers care about THEIR customers! My Sales Representative, Steven, continues to care about his customers, even after More

by "Q"
Recommend Dealer
Yes
Employees Worked With
Tyler, Tony, Sean, Scott,Toby, Steven K. in sales and Jared in Financing
Feb 13, 2020 -

York Dodge Chrysler Jeep responded

We are glad to be able to restore your faith. Thank you for the opportunity. You are always welcome to visit and have a wonderful day.

February 10, 2020

Quick and easy The people that work there are always friendly and very helpful. I feel that they do their jobs very well.all my friends drive jeeps or rams. More

by Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 10, 2020 -

York Dodge Chrysler Jeep responded

Our team members are great. Thanks for your feedback, Claudia. We welcome you again!

February 05, 2020

As always it’s been a pleasure dealing with the crew at York’s service department. It’s refreshing to deal with friendly people who understand the significance of great customer service. More

by Rebel 20
Recommend Dealer
Yes
Employees Worked With
Sean and others
Feb 05, 2020 -

York Dodge Chrysler Jeep responded

Hi there, thank you for the great review! We are so pleased to hear our team has given you excellent service. We truly appreciate your business and hope to see you again soon!

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