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York Dodge Chrysler Jeep - Service Center

Prescott, AZ

4.7
537 Reviews

537 Reviews of York Dodge Chrysler Jeep - Service Center

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January 23, 2020

Very courteous and on time. Great service and employees!! Received a call when was done just as they said they would. Got my truck back and was washed and looked great! More

by Stopper
Recommend Dealer
Yes
Employees Worked With
Not sure but he was handsome
Jan 23, 2020 -

York Dodge Chrysler Jeep responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

January 03, 2020

Couldn't find the problem. Nice people but could not find the fault. I have sensors for my air suspension that kept going off, telling me i needed immediate service. When i took More

by Azman1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
Jan 03, 2020 -

York Dodge Chrysler Jeep responded

We are sorry that the issue with your suspension could not be diagnosed on your first visit. We will do our best to resolve the matter on this visit. Thank you for giving us to opportunity. See you soon.

December 19, 2019

Better than expected Seem always friendly. Purchased many trucks from Fred York. Dealership now sold, however dealership still honors Fred's promise to me. That considered More

by jinetes.2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn (?)- At front desk 2nd desk from payment counter.
Dec 20, 2019 -

York Dodge Chrysler Jeep responded

Hello and thank you for your great feedback. We appreciate you bringing the issue with your plug and filter to our attention. Your concerns will be passed along to management. Your kind words regarding our staff are very appreciated. Have a great day and visit again soon.

December 17, 2019

Not recommended First experience was an attempt to buy a Rubicon. Second was getting the new Jeep - bought elsewhere - serviced there. Just needed things snugged up, More

by mjmcfbus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tyler
Dec 18, 2019 -

York Dodge Chrysler Jeep responded

Hello, We are sorry to see you felt there were any services for your Jeep that did not meet your expectations. We always want to provide the best care we possibly can to our customers and we'd like the chance to connect with you about any disappointment. Please consider reaching out to us with your preferred contact details to discuss further. Your time is greatly appreciated and we genuinely hope to turn around any future experiences. Best, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

November 20, 2019

Newly purchased vehicle learning technical stuff Tony and his crew were fast courteous and well versed in things I still needed to learn. I appreciate their patience. I will be back. They don't More

by dcjlmoses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nichols
Nov 20, 2019 -

York Dodge Chrysler Jeep responded

Thank you for your five-star review! We're glad to hear that Tony and our team took such good care of you. We'll be sure to pass along your feedback about the Mobil 1 oil to our service team. We appreciate your business and hope to see you again!

November 03, 2019

My sales person Cory was the best very kind helpful that I went back and bought a other truck Thank You Corry your the best More

by Yolanda Hernandez
Recommend Dealer
Yes
Employees Worked With
Cory
Nov 04, 2019 -

York Dodge Chrysler Jeep responded

Thank you for the great review, Yolanda! We hope you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

October 16, 2019

Always great customer service! Jake ILL, Service Advisor took great care of my Jeep's problem in a friendly, helpful, and caring way, I'm a happy customer! Thanks to all the staff! More

by DPjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hermann (Shuttle), Emily (Customer Service)
Oct 16, 2019 -

York Dodge Chrysler Jeep responded

Hi there, thank you for the great review! We are so happy to hear Jake and our team have given you five-star service. It was a pleasure working with you. Come back and see us again!

October 02, 2019

Always a good experience We have purchased several vehicles through York and have always had great service after the purchases. Always a good experience. We would recommend t More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun, Diana
Oct 03, 2019 -

York Dodge Chrysler Jeep responded

Thank you for the five stars, Tim! We are so glad to see that we have earned your repeat business and recommendation! We look forward to your next visit!

September 18, 2019

All work was completed I had several issues with my vehicle and they took care of me in a timely manner. Jake the service rep was helpful and knowledgeable about my situatio More

by Fudy420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Sep 18, 2019 -

York Dodge Chrysler Jeep responded

We are so happy to hear Jake took care of you. Thanks for sharing your feedback and we welcome you again!

September 15, 2019

Much improvement from 5 years ago! Very professional and co! My past experience with the service department has been horrible in the past and I truly dreaded getting my recall done at this dealership! So glad t More

by Sherrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 15, 2019 -

York Dodge Chrysler Jeep responded

Thank you for the great review, Sherrie. We are happy to know that you were satisfied with our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

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