York Dodge Chrysler Jeep - Service Center

just what I expected. I was greeted and taken care of with out any issues. No hold ups or questions trying to sell something that I did not need. I was greeted and taken care of with out any issues. No hold ups or questions trying to sell something that I did not need. More

Excellent service I showed up one day to schedule a recall fix, an oil change and a fuel filter change. I was able to bring it in the following morning. After dropping I showed up one day to schedule a recall fix, an oil change and a fuel filter change. I was able to bring it in the following morning. After dropping it off I used the shuttle service to get home and was surprised to get a call before noon that my truck was completed. The truck was washed and ready when I picked it up. Excellent service!!! More

Great Job servicing our Alfa Romeo We knew we were bringing a rare FCA model to this Prescott dealership, but they managed to get the parts needed overnight and were ready to go the nex We knew we were bringing a rare FCA model to this Prescott dealership, but they managed to get the parts needed overnight and were ready to go the next morning. the service took a little longer than an hour and the only thing our mechanic couldn’t do was reset the car computer to reflect the annual service was completed. (I would have called a Phoenix area Alfa dealer to learn the process if I was in charge — but that’s just me.) More

Honorable It took time, but they they stuck with it to be sure to only fix what needed fixing. They could have taken short cuts and guess and continued to rack It took time, but they they stuck with it to be sure to only fix what needed fixing. They could have taken short cuts and guess and continued to rack up expenses but they didn't. Tony Nichols was diligent to get to the work down while being patient with me and helping me to be patient with the service. Good job working through a difficult situation. When something was wrong later and I was out of state, another dealer locked the loose wire back on. They owned the mistake and took care of it. No problems. I will certainly return to this dealer if the need arises again. They are good, hard working, honest, and honorable. More

Honest upfront pricing and Quality Work The service writer was upfront on the pricing, helpful, and very informative. The work was done on time and it was of excellent quality. A+ The service writer was upfront on the pricing, helpful, and very informative. The work was done on time and it was of excellent quality. A+ More

Caring for my new Recon York handled my maintenance work on my Recon. They were able to upgrade my contract to include synthetic oil. They also replaced the spare tire bolts York handled my maintenance work on my Recon. They were able to upgrade my contract to include synthetic oil. They also replaced the spare tire bolts as one was stripped. Their excellent driver took me home and brought me back, otherwise I would have had to wait there all day. They also washed my Jeep before returning it to me. More

Thorough They were thorough. It took 2 days but they got to the bottom of things. They didn’t just look for the quick answer and charge me without really fixi They were thorough. It took 2 days but they got to the bottom of things. They didn’t just look for the quick answer and charge me without really fixing it. They were diligent. Tony caste in on his day off to make sure things were right. More

Service Tony was awesome. He made sure we were updated, he made sure we had a ride for lunch and back. When he found out that he was going to have to keep the Tony was awesome. He made sure we were updated, he made sure we had a ride for lunch and back. When he found out that he was going to have to keep the car overnight he made sure we had a loner. Dakota was very attentive and made sure any other needs we're met and to our satisfaction. More

Tony in service was excellent. I had to take my car in for repair. Tony in service department treated me with respect & was very professional. My experience with York Dodge has alwa I had to take my car in for repair. Tony in service department treated me with respect & was very professional. My experience with York Dodge has always been great. I will continue to use this dealership over any others. Thank you. More

They Work With You I had several recent issues with my 2019 RAM Laramie Longhorn. The service Manager, Toby Carlson, went out of his way to help. He personally got the b I had several recent issues with my 2019 RAM Laramie Longhorn. The service Manager, Toby Carlson, went out of his way to help. He personally got the ball rolling to the issues fixed. Gary, the Shop Supervisor, took time out of his busy day to go on a test ride in order to listen to and troubleshoot one of the issues. He immediately got the parts on order once back at the dealership. My Service Advisor, Diana, was great to work with. She kept me informed the whole time as to the status of the repairs. She is always professional and friendly. Thank You all. More