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York Dodge Chrysler Jeep - Service Center

Prescott, AZ

4.7
537 Reviews

537 Reviews of York Dodge Chrysler Jeep - Service Center

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February 06, 2024

Very efficient servicing my vehicle. Technician completed the service on my vehicle in less time than the estimate given to me. More

by EILEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name.
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Apr 13, 2024 -

York Dodge Chrysler Jeep responded

We're happy to hear you found our vehicle servicing efficient at York Dodge Chrysler Jeep Ram. It's pleasantly gratifying when a technician can finish ahead of schedule. We value your feedback!

February 06, 2024

Fast efficient, friendly. Fixed my Jeep right the first time. Did not require additional visits More

by Watsonone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hippe
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Apr 13, 2024 -

York Dodge Chrysler Jeep responded

We're glad to hear your Jeep is running smoothly after your visit with us. At York Dodge Chrysler Jeep Ram, we prioritize efficiency in our service. Thank you for the review!

January 25, 2024

Great customer service, friendly, helpful service department. I would definitely recommend to friends and family More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez
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Apr 13, 2024 -

York Dodge Chrysler Jeep responded

We appreciate the positive feedback. It's great to hear that our service department was able to assist. Your recommendation means a lot to York Dodge Chrysler Jeep Ram.

January 23, 2024

I’ve never had a bad experience at York service. My service writer is top notch guy and keeps good watch on my vehicle and the service. You need to keep this fellow on the staff, give him a raise bu More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Apr 13, 2024 -

York Dodge Chrysler Jeep responded

Thank you for your positive feedback. We value our York Dodge Chrysler Jeep Ram service writers for the care and expertise they provide, and we're glad to hear yours is doing such an exceptional job. Rest assured that your words will be noted within the team.

January 16, 2024

Great customer service. Work completed when promised. Listened to and addressed my concerns. Great job. More

by ralphrobertson420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nichols
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Apr 13, 2024 -

York Dodge Chrysler Jeep responded

We appreciate your positive remarks about our customer service and timely work at York Dodge Chrysler Jeep Ram. Your satisfaction is important to us and we're pleased you felt heard regarding your concerns.

January 16, 2024

I like York, there service department is really good and quick, I've delt with other dealer ships and York Dodge is one of the best! More

by Sir-Rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I didn't remember a name
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Jan 17, 2024 -

York Dodge Chrysler Jeep responded

We appreciate your positive feedback about York Dodge Chrysler Jeep Ram's service department. Thank you for recognizing our efficiency and ranking us among the best dealerships you've dealt with.

January 11, 2024

Emily was great. Tire rotation got messed up. Had to return to have corrected. Warranty work went fine More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Apr 13, 2024 -

York Dodge Chrysler Jeep responded

Hello Bill, Thank you for sharing your feedback with us. We are glad to know you are satisfied with the warranty repairs you received, and would like the opportunity to speak to you about a tire rotation performed by our Service Team. Please email us your contact information. Sincerely, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

January 09, 2024

No high pressure, well informed staff, good location, busy but friendly. Explain everything well enough. More

by lindainprescott
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez
Report | Print
Apr 13, 2024 -

York Dodge Chrysler Jeep responded

We appreciate the positive review. It's good to hear that you had a satisfactory experience with our well-informed staff at York Dodge Chrysler Jeep Ram and found our location convenient. Thank you for noting their effectiveness in communication as well.

January 06, 2024

This dealership has been very good so far. But I haven’t had any serious issues yet. I did have a front end alignment and it seems that the vehicle is still pulling to the right. More

by barbiwex
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez
Report | Print
Apr 13, 2024 -

York Dodge Chrysler Jeep responded

Hello, Thank you for your review. We appreciate you taking the time to share your feedback with us at York Dodge Chrysler Jeep Ram. If you would like to discuss your vehicle or alignment in more detail, please feel free to contact us directly. Best regards, Customer Satisfaction Team York Dodge Chrysler Jeep Ram customerservice@yorkdodge.com

December 29, 2023

Staff was great Reception area was nice and improved Time was what they had said it would be done More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Apr 12, 2024 -

York Dodge Chrysler Jeep responded

We appreciate your positive feedback regarding our staff and reception area at York Dodge Chrysler Jeep Ram. We're glad that the timing met your expectations. Thank you for choosing us!

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