York Dodge Chrysler Jeep - Service Center

Courteous, friendly people who were most helpful. My visit was a referral to York from Oxendale to have a key cloned for my recently purchased 300c. Diana called and set the appointment at your deal My visit was a referral to York from Oxendale to have a key cloned for my recently purchased 300c. Diana called and set the appointment at your dealership the day before. Upon arrival a gentleman met me at the driveway and advised he would get the process started and directed me to the service desk. Diana was busy with another client but took the time to acknowledge me and said she would be with me soon. She apologized for the delay, which she had no control over, and got me set. The length of time for the wait for completion was almost exactly as stated and the waiting room was very comfortable. Your staff and facility were great and I would like to thank you all. More

Very efficient service, friendly employees. A nice touch : when I picked up my car, it had even been washed as a courtesy. Definitely will recommend the York dealership. Good experience overal A nice touch : when I picked up my car, it had even been washed as a courtesy. Definitely will recommend the York dealership. Good experience overall! More

Good Service as always Diana is our customer service rep and is very knowledgeable and helpful in taking care of our front wheel bearing replacement issue. We bought our As Diana is our customer service rep and is very knowledgeable and helpful in taking care of our front wheel bearing replacement issue. We bought our Aspen from York back in Dec. 2006. We now have 115,000 miles on it and couldn't be happier with the continued performance of this vehicle. Our vehicle has only been serviced by York and no one else. If Chrysler ever brings back the Aspen's, we will surely buy another one when the time is right. More

Good Service Ryan was very helpful in aiding me in selecting heavy duty differential covers for off road use. Installation was completed promptly and as requested Ryan was very helpful in aiding me in selecting heavy duty differential covers for off road use. Installation was completed promptly and as requested. No complaints at all. More

Need an evaluation and hopefully a quick fix We had been traveling from Southern California and our GPS kept sending us in circles. The Nav system told us we just needed an update, so we took it We had been traveling from Southern California and our GPS kept sending us in circles. The Nav system told us we just needed an update, so we took it in to see if York could do the update. Upon inspection they found there was a service bulletin related to the Nav system and that it needed to be replaced. More

Sales great, service sucks Second time in with a light problem, takes hours every time. This is my last visit. Scottsdale will get my money from here on out Second time in with a light problem, takes hours every time. This is my last visit. Scottsdale will get my money from here on out More

cannot fix tire = bs Purchased our 2nd new dodge ram here 6-18, along with platinum extended warranty. 6-25 ran over nail and brought to dealership for repair. I was infor Purchased our 2nd new dodge ram here 6-18, along with platinum extended warranty. 6-25 ran over nail and brought to dealership for repair. I was informed no road hazard was purchased (none was offered). Then I was called to be told could not fix because nail was in sidewall....which it was not. I told them to remount on spare rim and put back under truck in spare compartment. When I picked up my flat tire was off rim and in bed of truck. I took to discount tire and they repaired and aold me road hazzard on all five tires for half the cost. I will not buy another vehicle at this dealership. More