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York Dodge Chrysler Jeep - Service Center

Prescott, AZ

4.7
537 Reviews

537 Reviews of York Dodge Chrysler Jeep - Service Center

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October 07, 2023

Service provider Sean was great. I purchased a 2024 Wrangler 4xe High Altitude about 10 days ago and was getting my 1st Paint Butler service done. He gave me some good tips on washin More

by barkersuzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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October 07, 2023

Emily Vogt was knowledgable about my warranty issue and was able to process the repair in a timely manner. She contacted me about thestatus of the repair, she was very professional and seemed to be wanting More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily,Warren
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Oct 08, 2023 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to leave your five-star review! We are so glad that you received knowledgeable and timely service for your vehicle repair and our Service Team is always here to assist you with anything else at York Dodge Chrysler Jeep Ram.

October 06, 2023

Very prompt, excellent quality and professional service. All work needed done in timely manner as promised. More

by fky383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Oct 06, 2023 -

York Dodge Chrysler Jeep responded

We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your excellent experience with our Service Team. We're glad to learn that you left York Dodge Chrysler Jeep Ram pleased with our high level of customer service, professionalism, promptness, and all repairs completed in a timely manner. Your business is valued and thank you for trusting us with your auto-related needs!

October 04, 2023

Very good service. Professional staff. Wish they would stock high end ram 1500 with 6’4” beds More

by Pookins13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknow
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September 30, 2023

N/A service was great they helped me with what needed to be done called me to pick up my jeep work done in the same day More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
September 28, 2023

Butter you up to make the sell, over promise and under deliver. Violated the Magnuson-Moss act by refusing warranty work on a 6 week old vehicle. Salesman refused to help, because I didn’t give him a pe More

by codymc90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Shepherd
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September 28, 2023

Our service rep, Tony, was responsive and courteous. He communicated clearly and addressed our concerns. More

by lanky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Sep 29, 2023 -

York Dodge Chrysler Jeep responded

Thank you for your amazing review of York Dodge Chrysler Jeep Ram. We are thrilled to learn that you received courteous and responsive service from our Service Team and we hope you have a wonderful rest of your day.

September 23, 2023

New vehicle purchase in for service twice - once for tire service, once for paint protection. Even though I didn’t have tire and wheel protection, the service folks took car of the tire no charge. The paint More

by Da Canoe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Ill - Service
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Sep 24, 2023 -

York Dodge Chrysler Jeep responded

Thank you for taking the time to leave us a positive review and a five-star rating. Our Service Team is elated to see that we were able to take care of your needs to your satisfaction. Our team of professionals strives to take care of guests and we are happy to know that we were able to take care of both your tires and paint protection. Should you need any further assistance please feel free to reach out to us here at York Dodge Chrysler Jeep Ram.

September 22, 2023

I was able to get service scheduled for my Ram 1500 within a few days. Dropped the truck of at 8:30 AM and told them i would be back in the afternoon to pick it up. They called within a couple hours to More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Nichols
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September 22, 2023

Excellent service as always! Tony Nichols is top-flight, his team is excellent, and overall this is an excellent dealership. More

by plowenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nichols
Report | Print
Sep 24, 2023 -

York Dodge Chrysler Jeep responded

Hello, we are very glad to know that our team was able to provide an excellent and top-flight experience on your visit. Thank you so much for the amazing feedback and 5 stars. Your business is valued, and we appreciate you sharing this about our team at York Dodge Chrysler Jeep Ram.

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