Young Buick GMC

phenomenal they were so helpful and easy to talk to. They made it a great experience working with Young Buick GMC. I would definitely refer my friends there they were so helpful and easy to talk to. They made it a great experience working with Young Buick GMC. I would definitely refer my friends there More

great experience Always fair treatment, feels like a small family run dealer. Great experience and friendly help Sheridan Spinden was very pleasant, very comfortable c Always fair treatment, feels like a small family run dealer. Great experience and friendly help Sheridan Spinden was very pleasant, very comfortable communication with her throughout. More

Outstanding Customer Service Diana scheduled my service appointment and called me the day prior to remind me (after rescheduling twice) she also called after I had my car serviced Diana scheduled my service appointment and called me the day prior to remind me (after rescheduling twice) she also called after I had my car serviced to make sure everything went ok with my Buick. My wife and I will be a returning customer to get my car serviced again! Thanks Young Buick GMC More

Excellent. Personable. Honest. Knowledgeable. I recently purchased a used 2012 Hyundai Accent Hatchback from the Young Buick GMC in Layton. After extensive research and searching for the right car I recently purchased a used 2012 Hyundai Accent Hatchback from the Young Buick GMC in Layton. After extensive research and searching for the right car for a busy college student like myself, it was nice to be welcomed by honesty and integrity. JAMES LASATER, a sales and leasing representative who has been with the company for three years, was simply incredible. After sitting down with my father and I and helping us find numerous options at both their dealership and other Young dealerships in the area, he personally drove us to view some cars all the way in Ogden. Throughout the day, James kept great communication with us while finding more information to help us make a decision. He ended up calling and pulling some strings to get my Hatchback driven over for us to see from another dealership. He was busy when we returned to view it, but kindly lead us to CHRIS CLARK, another leasing and sales representative who took us to drive it and ended up helping us negotiate a GREAT price. A sales manager stopped in to say Hi and make sure all was going well, which I thought was great customer relationship for such a large company. They also gave my father a great military discount in honor of his service which was really kind. Both James and Chris were selfless and their courtesy to each other made my father and I feel like we were not just a "sale", but instead they cared for me to find a genuinely perfect car to fit my needs. Once it was time to finance, we worked with DILLON SEELY, the finance manager, who gave us multiple great options that included fact-based information to help us in making a decision. My overall experience at Young Buick GMC was wonderful and I would recommend this dealership, and these gentlemen, the next time anyone is in search of a new or used car!! Anyone reading this, ask for JAMES or CHRIS and tell them Danielle Collier sent you. I want them to know just how thankful I am for their help. More

Great Dealership We have purchased two vehicles from the Young dealership and both experiences have been great. No pressure and very friendly and professional. We also We have purchased two vehicles from the Young dealership and both experiences have been great. No pressure and very friendly and professional. We also got the best price there. We have been using their service department for the last five years and have been very satisfied with it as well. More

Great customer service I had a great experience Diana's customer service was excellent and you have great phone etiquette. She helped me schedule my maintenance and get a r I had a great experience Diana's customer service was excellent and you have great phone etiquette. She helped me schedule my maintenance and get a rental not to take me away from my busy schedule. Thank you again. More

False and Mis leading advertising We seen a 2015 Buick Enclave online so we went to Young Buick GMC in Layton to see the vehicle. The Enclave had the same sale price on the windshield We seen a 2015 Buick Enclave online so we went to Young Buick GMC in Layton to see the vehicle. The Enclave had the same sale price on the windshield as was online. I offered to purchase the vehicle for the sale price and was informed that price did not include "Extra's" such as dealer added paint protection, window tint, etc... Mike Pappadakis (Sales Manager) said the actual price of the vehicle would be $1200 more than the price online and as stated on the windshield. After a short argument over false advertising, Mike said we could not make a deal, stuck his hand out for me to shake - I tossed the paperwork in the air and stormed out. I have since filed reports with the BBB and the Utah Consumer Protection agency. These guys are crooks to the fullest extent. By the way, to this day (A week Later) the vehicle is still online with the "False Sales Price Advertised". Stay away from this place. We ended up going to Salt Lake City and getting an Enclave and we were treated with respect and the price was very comparable to the Young Buick so called sale price. More

Above and beyond I originally called Young Chevrolet in Layton Utah because I needed to receive a copy of my purchase paperwork that showed that I purchased gap insura I originally called Young Chevrolet in Layton Utah because I needed to receive a copy of my purchase paperwork that showed that I purchased gap insurance. When I called them I had to call three different times and kept being transferred to a voicemail and never received a call back. I decided to call Young GMC across the street to see if they can help me. Are young lady named Diana answer the phone in the service department and she was more than willing to help! She was very kind and courteous and was able to get me to the right people so I could receive a copy of my sales paperwork. She didn't have to do any of this because this is not the department that she worked in nor was it the correct dealership but she went above and beyond to help me and I will remember this the next time I choose to buy another vehicle. Diana Medina will be my first point of contact when thinking of buying. Thank you for your outstanding customer service! More

Pleasant Experience DIana was very helpful in reminding me that i still had a free oil change with my young auto care, i was more then pleased with her professionalism an DIana was very helpful in reminding me that i still had a free oil change with my young auto care, i was more then pleased with her professionalism and ability to make it easy to set up my appointment.Thank You. More

Great customer service! Fast and efficient maintenance ! Diana medina was such a wonderful polite employee. She helped me schedule my oil change, tire rotation, and other maintenance I needed in a timely man Diana medina was such a wonderful polite employee. She helped me schedule my oil change, tire rotation, and other maintenance I needed in a timely manner that worked with my work schedule. I had to reschedule numerous times due to my schedule and she was so helpful and polite in making sure I was fit in their schedule when I needed.She also has kept me up to date on my cars needs in future scheduling with email reminders so I don't have to worry about it on a daily basis. Her and young gmc have continued to make my love for Gmc grow thanks to their friendly employee ! More