Young Chevrolet

Jake from Chevy What can I say about the new love of my life Jake? He got me into the best car, price and plan for me! He spent hours...HOURS with me making sure I wa What can I say about the new love of my life Jake? He got me into the best car, price and plan for me! He spent hours...HOURS with me making sure I was getting the best deal for my little family and was so incredibly kind and his product knowledge is straight ridiculous! Best experience I've ever had with a dealership! Thanks Jake🖤 More

My review Jake was very helpful on getting my loan through and with explaining the features on my car. I would highly recommend this dealership to friends and f Jake was very helpful on getting my loan through and with explaining the features on my car. I would highly recommend this dealership to friends and family. More

Found just what we needed Mark was willing to go the extra mile to help us find the perfect car that fit within our budget. He was patient as we searched and helped us find the Mark was willing to go the extra mile to help us find the perfect car that fit within our budget. He was patient as we searched and helped us find the best deal. More

Excellent experience They were honest and worked with my finances very well I would recommend my friends to come here. My son bought a car here too and had a good experie They were honest and worked with my finances very well I would recommend my friends to come here. My son bought a car here too and had a good experience. More

Good experience overall. Went in looking for another vehicle that would fit within out budget. Our Salesman Jake made us feel comfortable and took good care of us. He got us a Went in looking for another vehicle that would fit within out budget. Our Salesman Jake made us feel comfortable and took good care of us. He got us a very good quality car in the price range that we wanted. More

Excellent Customer Satisfaction! We were slightly upside down lease. We knew what we wanted, Mark made sure to ask everything we wanted. He asked what are deal breakers. He made sure We were slightly upside down lease. We knew what we wanted, Mark made sure to ask everything we wanted. He asked what are deal breakers. He made sure to ask what our budget was. He worked and worked to make sure he did not show us anything that didn't work for us! He looked at his lot and all the other lots in the group, he rufused to get our hopes up on something we couldn't qualify for. This is the third time I have come back to him and every time he has gone above and beyond all our expectations! We have never been more impressed by a dealership or salesperson. He was careful and applied no pressure and never once asked us to compermise on what we were looking for. Best deal experience and have told all my friends and family to come here to buy, and ask for Mark! More

Awesome Everyone was very helpful and things went smoothly. I got what I came for. Keaton and Jake were awesome answering all questions and helping me get eve Everyone was very helpful and things went smoothly. I got what I came for. Keaton and Jake were awesome answering all questions and helping me get everything I wanted in a truck. More

Horrible disconnect with online appointment scheduling. Got a new Chevy, set up an account with my.gm.com. That worked great. They showed me recalls my car was still in need of. They also took me directl Got a new Chevy, set up an account with my.gm.com. That worked great. They showed me recalls my car was still in need of. They also took me directly to the Young Chevrolet of Layton's website and showed me exact appointment times that were available to address my recall issues. I took half a day off from work and scheduled for the next day, 9:30am. I received an email from GM saying, "Thank you for scheduling your service appointment with Young Chevrolet. We look forward to servicing your 2006 CHEVROLET IMPALA. Here are the details for your appointment...." Then it read, "One of our service advisors will be there to greet you when you arrive to answer any additional questions you may have. Here at Young Chevrolet we recognize that you have many choices when deciding where to take your IMPALA for service, and we appreciate the fact that you've chosen us. We will do our best to ensure you are COMPLETELY SATISFIED each and every time you visit our dealership. If you have questions or concerns about this appointment, please call our service department at: (801) 660-1802. Thanks again for choosing Young Chevrolet. See you soon!" Seems like the appointment is a lock, right? I showed up precisely at 9:30am. First of all, I couldn't get the attention of any service rep. Finally, after getting the attention of someone, he looked up my name and the appointment time and had NO RECORD OF ME or my car. I left, and about an hour later I get a call from a lady service rep saying she got a message about my appointment, but that the appointments are only "tentative" and that they were all booked up today and could not see me. I asked, "Then why did your online service allow me to make the appointment and why did I get a confirmation email about the appointment?" She just said, "Well, it's not my fault. These appointments are tentative and you should have called us." So she put the blame on me even though I have an email confirming the appointment with nothing on the email that says I needed to call and reconfirm this appointment. Definitely a disconnect between GM, Young Chevrolet's online service, and what they actually see on their computers. It was a joke and a total was of my morning. First impressions are everything. Glad there are two other Chevy dealers nearby that could address my recall issues. More

CROOKS Went in for warranty work, the work was 100% covered by gm, they then tried to explain that it would take 9 hrs of labor to move a cross member on the Went in for warranty work, the work was 100% covered by gm, they then tried to explain that it would take 9 hrs of labor to move a cross member on the suspension to get to the warranty covered part charging me $1000. I called Seiners in sandy and they quoted me 1 hour to move the cross member. Either the techs at young are incompetent, or they were trying to rip me off. Needless to say I ran out of that place as fast as I could. (Seiners ended up waiving the 1 hour of labor as a courtesy, which I did not ask for.) Seiners did great! They have a customer for life! Young needs serious overhaul in their management team. More

Great experience with the Service Department! I stopped on my way home to see what was wrong with the windshield wiper fluid on my husband's truck. He was planning to fix it after we found out wha I stopped on my way home to see what was wrong with the windshield wiper fluid on my husband's truck. He was planning to fix it after we found out what was wrong and picked up the parts. Mike Huffman looked at the truck and determined that I needed a new hose. He said they had them in their parts department and he'd call over to get one. My plan was to get the part and take it home for my husband to replace, Mike showed me the best way to do it. When the part arrived, Mike said that since he already had it taken apart to diagnose the problem, he would just replace the hose for me. He only charged me the price of the part and also filled the washer fluid. In the meantime, I mentioned that I needed to buy a new latch for the bed of the truck. He found that and replaced it also. My husband works very long hours this time of year, so these acts of kindness meant a great deal to both of us. Thank you Mike!!!!! More