Z Imports Sales & Services Inc

Wanted to like them. Had a really nice interaction with Rick the sales rep but in the end the car is a piece of junk (Audi Q5) and the issues are too soon and too numerou Had a really nice interaction with Rick the sales rep but in the end the car is a piece of junk (Audi Q5) and the issues are too soon and too numerous for them to not know. Drove from OH to IN to make purchase. Did not catch that the pano-roof sunscreen had been cut out crudely until I went to close it the following day. Oil light came on next day despite the car computer indicating it was still 6k miles away from next oil servicing. Rear marker lights were not functional. License plate lights were not functional. Front fog lights went out in less than a week of ownership. Mechanic we took to for a post purchase inspection screen printed 12 pages worth of error codes that had not been corrected properly in order to be reset. $1k in repairs and servicing the first week of ownership. Now the car is showing on 50% oil level remaining just 7 days and 300miles since it had an oil change by the inspecting mechanic. I brought all of the above to the sales reps attention but have not heard anything in response. Doubt I will. My experience will serve as a warning to others. More

They sent a quick response to the question I sent them, but didn't answer the question at all. The car I was inquiring about had a common issue that becomes critical around the milage that the car was alre but didn't answer the question at all. The car I was inquiring about had a common issue that becomes critical around the milage that the car was already at. I asked if the issue had been addressed on that particular car and they just told me that it was still available and wanted me to come in for an appointment. I'm not doing business with anyone that doesn't value the concerns of someone seriously looking at the car they are trying to sell. More

NEVER BUY A CAR HERE! Worst experience ever! Within 3 days the car stopped working. We’ve had the car for almost 2 months and only driven it 6 times. It has been in the shop getting repaired at our expen days the car stopped working. We’ve had the car for almost 2 months and only driven it 6 times. It has been in the shop getting repaired at our expense. The cost of the repairs almost exceed what we paid for the car & it was pricey. Now the mechanic tells us it will be another $9,000 for what it MIGHT be. Time to cut our losses. We were scammed. We called ZImports & the guy laughed & said yes when we asked if he knew it was messed up. Trashy business, shady people, total scam. I should have read the reviews first. Oh & don’t let them get you with the “we just did $1800 worth of repairs on this car” & show you receipts for parts. They show the same ones to everyone. Don’t waste your time going here. You’re better off throwing your money in a slot machine or out the window. More

Dishonest, Crooks, Shady Business, We purchased a car for our son, we received an unreliable, unsafe, faulty vehicle that lasted only weeks before the engine went out. We had it towed t We purchased a car for our son, we received an unreliable, unsafe, faulty vehicle that lasted only weeks before the engine went out. We had it towed to the dealership to find out the motor needed replaced (Which the cost is nearly one and a half times what we just paid for the car) They also identified a number of other repair items that needed done. Once we reached out to Z Imports they said, "what did you expect from a car for $4,000" They sold us a car with serious defects and made zero effort to make it right. They are not honest, they do not deserve your business, Go elsewhere More