Zappone Chrysler Jeep Dodge

My experience at the zappone location was top notch. Everybody involved was professional and respectful and listened to the things that I requested and tried to do their best to get me where I needed to Everybody involved was professional and respectful and listened to the things that I requested and tried to do their best to get me where I needed to be. This is my third vehicle with them and I would definitely return for another. More

Great Service Great Service Great Service plus thirteen more words to equal the minimum required more words to equal the minimum required More

Amberc was greatvt9beorj with. I would recommend her to anyone. I will be going there for all my vehicles I would recommend her to anyone. I will be going there for all my vehicles More

Great service! Zappone’s truly cares about making their customers happy! Would definitely recommend to anyone! Zappone’s truly cares about making their customers happy! Would definitely recommend to anyone! More

Excellent service and client treatment. All employees pleasant and very friendly. Waiting room pleasant and olaced with convenient access All employees pleasant and very friendly. Waiting room pleasant and olaced with convenient access More

I went to this dealer for an oil change and for a safety check because my right driver side was sounding loud when I reached 50 miles or so. I had an appointment for 1pm which I showed up for promptly. I ch check because my right driver side was sounding loud when I reached 50 miles or so. I had an appointment for 1pm which I showed up for promptly. I chose to wait for the service since I know I could accomplish both tasks in about 15min.. I waited for almost 2 hours. When they finally finished they brought me an estimate of the parts for everything that could have possibly been wrong with my 13 year old car. The parts alone were $5000. Since I declined any of the work because of being so insulted by their estimates, I am capable of fixing any of those things my self for a tenth of the cost. I was charged $278 for the oil change and labor to do a simple safety check on my vehicle. One of the reasons you might justify paying a higher hourly rate at a dealer is because they have the expertise to complete a job more quickly. The biggest insult to me was that since I declined all there suggestions they took away all their estimates and offered me a few suggestions of what I should fix. Even with the highway robbery of a $100 oil change. I payed $178 for at least a copy of their estimates. If you enjoy burning money I highly recommend Zapones, but if you want a dealership who even remotely cares about you as a customer stay clear. More

All levels of staff, whether they were service or sales, have treated me with attentive respect and addressed every item with focused urgency and an attitude of assistance. have treated me with attentive respect and addressed every item with focused urgency and an attitude of assistance. More

I Love this dealership, they have the best customer service department, they are so pleasant and knowledgeable. service department, they are so pleasant and knowledgeable. More

They were extremely helpful answering all my questions. The staff explained each step as we proceed with the purchase. The staff explained each step as we proceed with the purchase. More

The are very good and caring to the customer. They follow through on keeping you updated on all of problems and repairs. The were timely and complete the repairs in a timely manner. They follow through on keeping you updated on all of problems and repairs. The were timely and complete the repairs in a timely manner. More