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Zeigler Cadillac of Lincolnwood - Service Center
Lincolnwood, IL
470 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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470 Reviews of Zeigler Cadillac of Lincolnwood - Service Center
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May 09, 2025
David was amazing! He was on top of everything and making sure I had the best experience with service! My car got serviced very quickly as well and provided me with all He was on top of everything and making sure I had the best experience with service! My car got serviced very quickly as well and provided me with all the information I needed to know with my vehicle. More
by Jessica Cortez
Verified CustomerEmployees Worked With
May 09, 2025
I purchased the car Dec 2024 with the right back lamp melted slightly, was told to bring it in the next day so it can be fixed. Yazmin saw the car the next day, they tried to clean it said they needed to melted slightly, was told to bring it in the next day so it can be fixed. Yazmin saw the car the next day, they tried to clean it said they needed to order another lamp, would take till Feb to come in and than they would replace it. No call feb 2025, called no enquire and was told I would get a call back no one called back. Brought my car in for service last week asked Yazmin about it again she said she would call, never received a call. Brought my car in yesterday because my car was not fixed properly last week and asked Yazmin again about it to which she responds I would have to speak with sales to get approval for this fix. I was shocked,because mind you she was the one who saw the car the next day after purchase and was helping ordering the car part. IN FACT I HAVE A VOICEMAIL FROM Yazmin TELLING ME BACK IN DEC 2024 about the part needing to be ordered and would be ready in Feb. I spoke to parts today that confirmed they have the lamp, spoke to services who have no paper trail of this service to be rendered. This is extremely unprofessional and I believe I have been very patient so far. More
by amorah08
Employees Worked With
Yazmin
May 09, 2025
Prompt and helpful service desk. Explaining everything was going to get done. No surprises. Including vedio of work done. Explaining everything was going to get done. No surprises. Including vedio of work done. More
by mrblackandwhite
Employees Worked With
May 05, 2025
Quick, fast, friendly service. Offered a shuttle while work was being done which was very nice. Much appreciated Offered a shuttle while work was being done which was very nice. Much appreciated More
by wjalbrec32
May 02, 2025
In the past I have had some not great experiences, but this time I could feel the improvements that were made and the improvement in communication. Yazmin was friendly and kept me in the loop in multiple this time I could feel the improvements that were made and the improvement in communication. Yazmin was friendly and kept me in the loop in multiple ways. I also did not feel a “hard sell”, which is a turn off. Great work! More
by TMHISTORY
Employees Worked With
May 01, 2025
Excellent and reliable Great support and provided rides to my home and to pick my vehicle up to my home and to pick my vehicle up More
by Zay Ponce
April 29, 2025
everyone is so kind and helpful ! my knowledge of cars is very low and yazmin was so patient with me and was very lovely ! my knowledge of cars is very low and yazmin was so patient with me and was very lovely ! More
by DASKDEMI
April 28, 2025
Ziegler provoked quick and reliable service for my Cadillac that was brought in for a recall inspection Cadillac that was brought in for a recall inspection More
by nicolegrady17
April 27, 2025
Yasmin was courteous and profession. Her extra effort to work on my issue was appreciated. Her extra effort to work on my issue was appreciated. More
by Dnsplus
