Back

Zeigler Cadillac of Lincolnwood - Service Center

Lincolnwood, IL

4.5
471 Reviews

471 Reviews of Zeigler Cadillac of Lincolnwood - Service Center

Sort by
February 23, 2025

I’m very disappointed I bought a brand new Cadillac and it needs a strut to be replaced and now the part won’t come in till May More

by LOMETON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Zeigler Cadillac of Lincolnwood responded

Hello, We appreciate you taking the time to share your feedback regarding your recent experience here at Zeigler Cadillac of Lincolnwood and would like the opportunity to discuss the service of your new car. Please feel free to reach out to us whenever it is convenient. Best,

February 23, 2025

I was greeted the moment I walked in and was taken care of immediately. David was kind and checked in with me while I was waiting. My car was serviced expeditiously and I was out the door in less than an More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Zeigler Cadillac of Lincolnwood responded

Thank you for sharing your experience at Zeigler Cadillac of Lincolnwood. It's great to know our team provided efficient and attentive service. We appreciate your feedback and wish you well.

February 17, 2025

Very courteous, arranged my transportation and can finished as promised and car was washed and very clean. More

by KAHNONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Longoria
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Zeigler Cadillac of Lincolnwood responded

Thank you for sharing your positive experience with our team at Zeigler Cadillac of Lincolnwood. We appreciate your feedback and are glad to hear everything went smoothly. Wishing you all the best on the road ahead.

February 17, 2025

Everyone does their best to make sure that job is done right and on time. More

by JTWOLSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Longoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Zeigler Cadillac of Lincolnwood responded

Thank you for acknowledging our efforts at Zeigler Cadillac of Lincolnwood. We wish you well.

February 16, 2025

David made me feel welcomed as soon I came in. He explained everything my vehicle needed once it was done with service. Professionalism overall More

by AndreaV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Zeigler Cadillac of Lincolnwood responded

We're glad our team made you feel welcomed and provided clarity on your vehicle service. Thank you for choosing Zeigler Cadillac of Lincolnwood.

February 16, 2025

We had a good experience at this dealership. They were not pushy or coercive and worked within our budget to make a deal happen. Overall good experience with Zeigler! More

by evontman8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Lopez
Feb 17, 2025 -

Zeigler Cadillac of Lincolnwood responded

Happy to hear you had a pleasant visit at Zeigler Cadillac of Lincolnwood. We appreciate your feedback and wish you all the best with your new vehicle!

February 16, 2025

Customer satisfied with the quality of the repair. My car is running like new again, thanks! More

by Licensedhomie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Zeigler Cadillac of Lincolnwood responded

Glad to hear your car is running like new. Zeigler Cadillac of Lincolnwood appreciates your kind words about our repair service.

February 09, 2025

Customer service could improve and lack of product knowledge, Service manager can improve on learning about warranty and replacements before guiding client to the wrong things More

by salamadamou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazmin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Zeigler Cadillac of Lincolnwood responded

We do apologize for any inconvenience. We have notified our service director on the issue.

February 09, 2025

Overall a good experience. Repaired my car filling up words to get to 15 words More

by jonathanfite1
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Zeigler Cadillac of Lincolnwood responded

Thank you so much for sharing your experience. We greatly appreciate your feedback.

February 07, 2025

The service was great. Thank you. I will recommend you to my friends. Thanks again More

by MARTINCYNTHIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Zeigler Cadillac of Lincolnwood responded

We are so thankful to have wonderful client like you! Thank you for choose Zeigler.

...
8
...