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Zeigler Chevrolet - Service Center

Schaumburg, IL

4.2
397 Reviews

397 Reviews of Zeigler Chevrolet - Service Center

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October 31, 2023

Usually I have nothing bad to say about this dealership but today service took 2 hours to do a scheduled oil change. Not to mention while I was waiting, some of the salesmen were making crude/sexual jokes More

by katherineeomalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan McLean
Nov 01, 2023 -

Zeigler Chevrolet responded

Hello Katherine, Thank you for letting us know what happened on your visit. We will speak with the staff, and make sure that does not happen again. We deeply apologize.

October 31, 2023

Took my vehicle in for a coolant leak. Upon picking up my vehicle found 2 grease hand prints on my hood, drivers door handle was scuffed with blue paint(from shop hoist/lift) mentioned thi More

by Chevy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian A.
Oct 31, 2023 -

Zeigler Chevrolet responded

We apologize for any inconvenience. Can you please give us a call, so we can dig deeper into the issue of what happened on your visit. Please feel free to contact our customer relations director, Tristen, her number is 630-349-5300

October 31, 2023

The service and cashier personnel are friendly and courteous. The dealership is clean and people in general are friendly. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Zeigler Chevrolet responded

We are so happy that our staff could help you out! Thank you so much for choosing Zeigler as your vehicle destination! We take pride in our family providing your family with the ultimate automotive experience.

October 30, 2023

The team is always awesome to work with. Service is quick and easy and they always answer any questions we might have. More

by thefeinbergs07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Dimas, Bill Protas
Nov 01, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We are so appreciative of you business, and look forward to servicing your vehicle in the future!

October 30, 2023

Work was performed on time and with no issues. Chris was friendly and. Courteous. Over all a good.visit. More

by Bobpanczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Service Advisor
Oct 31, 2023 -

Zeigler Chevrolet responded

We are so happy that our staff could help you out! Thank you so much for choosing Zeigler as your vehicle destination! We take pride in our family providing your family with the ultimate automotive experience.

October 28, 2023

3 hours waiting time to get oil change. . One thing is very consistent with this place is bad service, from losing your tire nuts to not getting prepaid car wash .. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 31, 2023 -

Zeigler Chevrolet responded

We apologize for any inconvenience. Can you please give us a call, so we can dig deeper into the issue of what happened on your visit. Please feel free to contact our customer relations director, Tristen, her number is 630-349-5300

October 27, 2023

Nice service. I didn't make an appointment, but Christian still do the oil change for me, thank you so much. More

by Srichan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Oct 31, 2023 -

Zeigler Chevrolet responded

We are so happy that our staff could help you out! Thank you so much for choosing Zeigler as your vehicle destination! We take pride in our family providing your family with the ultimate automotive experience.

October 27, 2023

Scott did an amazing job communicating and keeping me posted on the progress of my car repair. More

by Hope B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in Service Department
Oct 31, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business, and look forward to working with you again in the future!

October 27, 2023

Very good service Everything was done in a timely fashion. Great service customer service thanks More

by JEROMEF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Dimas, Bill Protas
Nov 01, 2023 -

Zeigler Chevrolet responded

We are so happy that our staff could help you out! Thank you so much for choosing Zeigler as your vehicle destination! We take pride in our family providing your family with the ultimate automotive experience.

October 26, 2023

Great Service! Great communication! Service advisor explained very thing well! Got the vehicle earlier than he promised More

by nickkim73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Christian
Oct 31, 2023 -

Zeigler Chevrolet responded

We are so happy that our staff could help you out! Thank you so much for choosing Zeigler as your vehicle destination! We take pride in our family providing your family with the ultimate automotive experience.

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