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Zeigler Chrysler Dodge Jeep RAM
Grandville, MI
877 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 877 reviews
September 15, 2023
All the people we met there were so kind. We appreciate the free.coffee and water also. We appreciate the free.coffee and water also. More
by TBIRD55637
Verified CustomerEmployees Worked With
Other Employees :
Corey Claxton, Keith Ferguson, Kerry Kearney
September 13, 2023
Great customer service. The service department was quick with the oil change and tire rotation. The service department was quick with the oil change and tire rotation. More
by BECKY7222
September 13, 2023
Kassandra (I think that was her name) and Corey were very helpful and pleasant. I did not have an appointment since my check engine light had just came on. The service team was able to confirm the issue ri helpful and pleasant. I did not have an appointment since my check engine light had just came on. The service team was able to confirm the issue right away that my battery needed to be replaced after 2 years. More
by DPARR0
Employees Worked With
Corey Claxton
September 12, 2023
I came in 3 times in 1 week for an oil change. The first time there was a long wait, so I opted to run some errands and return. When I returned the second time, I was ignored and left. The third The first time there was a long wait, so I opted to run some errands and return. When I returned the second time, I was ignored and left. The third time, I was finally able to get an oil change, after waiting over an hour and a half. The notification to change my oil is still on in my car after the oil change was completed. I should also mention I was texting back and fourth with an employee regarding customer service issues and they just stopped replying until I was sent this automated feedback request - not impressed needless to say. More
by Amanda
Employees Worked With
I don’t know - no names were given
September 08, 2023
It’s taken 5-6 attempts to fix the same reoccurring issues. I drive my vehicle for work so I cannot go without the vehicle for more than a day without prior planning for a rental vehicle etc. I bring t issues. I drive my vehicle for work so I cannot go without the vehicle for more than a day without prior planning for a rental vehicle etc. I bring the vehicle in for a scheduled visit and most often they don’t actually start working on the vehicle until late in the afternoon or sometimes the next day. Multiple times I’ve been left without a vehicle and most often there’s no communication when to expect to have the vehicle completed. Very disorganized! Several occasions they’ve ordered parts and not notified me that they had arrived. By far the worst experience of any dealership i’ve ever worked with. More
by byers.matt
Employees Worked With
Patrick
