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Zeigler Chrysler Dodge Jeep RAM
Grandville, MI
882 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 882 reviews
July 28, 2023
Perfect service. very quick and A+ quality. Taylor Buehler is great to work with and has always treated our needs with urgency. We thank you for that and appreciate t very quick and A+ quality. Taylor Buehler is great to work with and has always treated our needs with urgency. We thank you for that and appreciate the working relationship we have. More
by JMCMURRA
Verified CustomerEmployees Worked With
Taylor Buehler
June 07, 2023
Pete was our salesman, he did an amazing job, very personable and went over and above! Highly recommend Pete. We will be our go to guy! Great experience, will highly recommend Thank you Pete and Z personable and went over and above! Highly recommend Pete. We will be our go to guy! Great experience, will highly recommend Thank you Pete and Ziegler team Christina and Dave Sowa More
by Christina.sowa1969
Employees Worked With
May 17, 2023
Got my warranty voided and then tried to charge me $18,000 which is more than the cars worth by a mile. There’s not even close to $18,000 worth wrong on that car they are just incredibly overpriced an $18,000 which is more than the cars worth by a mile. There’s not even close to $18,000 worth wrong on that car they are just incredibly overpriced and scammers to get extra money More
by Ziegler sucks
Employees Worked With
Taylor
May 05, 2023
This was a wonderful experience! Ted went above and beyond to get me the Jeep of my dreams with a good price! Ted made it fun! I will buy all my future vehicles from Ted Rabourn at Z Ted went above and beyond to get me the Jeep of my dreams with a good price! Ted made it fun! I will buy all my future vehicles from Ted Rabourn at Ziegler GRANDVILLE! More
by Trina
December 02, 2022
Failed to inform me the vehicle came from Canada w/o a warranty until I was signing the final paperwork…. Costing me another 3 grand in coverage! warranty until I was signing the final paperwork…. Costing me another 3 grand in coverage! More
by Jim
Employees Worked With
James snyder
October 26, 2022
Have dealt with Zeigler for my last three vehicles. Went in to see if I could purchase the Jeep Compass that I was leasing. With the help of Jayce, Nick and Rich, I was able it purchase my vehicle. The Went in to see if I could purchase the Jeep Compass that I was leasing. With the help of Jayce, Nick and Rich, I was able it purchase my vehicle. They were so nice and very helpful. More
by jjs628
September 24, 2022
Patrick Doyle was the best. I was out of town when we had battery trouble to the point power steering didn’t work. He took my truck in right away on Monday morning and had me on I was out of town when we had battery trouble to the point power steering didn’t work. He took my truck in right away on Monday morning and had me on the road back home shortly after lunch. He was very professional and stayed in touch as the diagnosed the problem. Couldn’t be happier with the service he provided and the ease he made me feel in a very stressful situation. More
by Bjedgar33
Employees Worked With
Patrick Doyle
August 31, 2022
Very poor, took 2015 Ram in for code PO18C. 3 hours of labor (@ $170/hr) latter they fixed that code but gave it back with 2 new codes PO456 and PO441. Both popped on within a mile of the garag 3 hours of labor (@ $170/hr) latter they fixed that code but gave it back with 2 new codes PO456 and PO441. Both popped on within a mile of the garage. Could not reach service manager after many many tries, left 2 messages to return calls on the day of service and the next day... No reply (even now a week latter). After that his voice mail was full and didn't accept new messages. I was, and still am abandoned. I give up. Horrible customer service. Now after paying over $1,000 (almost $700 labor) I have to start over again, can't get anyone on the phone. Now I'm having to scramble and try to fix the NEW CODES MYSELF before taking truck on long honeymoon. Its been a horrible experience. Do not go here for service, you will pay asinine rates and get gouged only to be kicked out on the street with new codes and ignored. Its safe to say I am NOT a happy customer! I have little faith this review will be posted, and I have NO faith I will ever get contacted. If I pay dealership service rates I expect perfect customer service... that did not even remotely happen. More
by Unhappy
Employees Worked With
Patrick
August 14, 2022
This place has the most amazing sales representatives. If you are choosing Zeigler Grandville. I recommend it. Calvin is an amazing sales representative. Happy with my new vehicle & look forward purchasin If you are choosing Zeigler Grandville. I recommend it. Calvin is an amazing sales representative. Happy with my new vehicle & look forward purchasing my next vehicle from them!! Thanks Team. More
by Mitchellmurphy2022
Employees Worked With
The younger gentleman that did my paperwork did an awesome job. , Calvin Vaneck
