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Zeigler Chrysler Dodge Jeep RAM - Service Center

Schaumburg, IL

4.4
729 Reviews

729 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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March 06, 2025

The dealer is bad in general. Marco the service manager rubs off his laziness to the rest of his service techs. Constantly bringing vehicles back because they don’t even reset the More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Villatoro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Woollard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Hello, Your feedback is very important to us here. I would like the chance to speak with you about your recent experience with our Service Department regarding the level of customer care that you have encountered and the ongoing matter of your vehicle. If you would kindly contact me directly at a time that works best for you, it would be much appreciated. Thank you, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

March 05, 2025

My kids don't mind coming with to get service on my car bc of the play area but also bc we all know Carlos will get us in and out as quick as possible. It makes all the difference in the world with kids. More

by Stephanie Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We're pleased to know that our team and the play area made a difference during your visit. Thanks for sharing your feedback with Zeigler Chrysler Dodge Jeep RAM.

March 05, 2025

It's always reassuring when I see Carlos when I come in for service. I know it will be quick, done correctly, and not overtly priced More

by Stephanie Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate you choosing Zeigler Chrysler Dodge Jeep RAM for your service needs. Our team takes pride in providing efficient and fair services. Wishing you a great day ahead.

March 05, 2025

Marko was very helpful and professional answer all my questions and concerns.I’m very happy with him thanks More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We're glad you had a positive experience with our team. Thank you for the kind words about Zeigler Chrysler Dodge Jeep RAM.

March 05, 2025

She is so professional. and is such a huge asset to your team. I would much rather deal with a female who doesn’t make me feel like I am an idiot about car matters More

by LRML1549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Woollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your kind feedback. We're glad to hear our team met your expectations.

March 05, 2025

Ziegler service is the best! Gary is the best mechanic in the business! I don’t take my truck anywhere else. More

by Rickb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
Mar 06, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the fantastic feedback on our service. We're pleased to be your trusted choice at Zeigler Chrysler Dodge Jeep RAM.

March 05, 2025

Excellent communication and trustworthy. Have been coming here for years and never have any issues More

by Kieselklan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Woollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thanks for trusting Zeigler Chrysler Dodge Jeep RAM over the years. We truly value your continued support and are glad to hear about your positive experience with communication and service.

March 04, 2025

Always fast friendly and professional. Called for a new battery at 1pm dealer got me in by 2pm and back on the road by 3pm trust me that is amazing Emily my service advisor was awesome More

by L Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thanks for sharing your experience with Zeigler Chrysler Dodge Jeep RAM. We're pleased to hear you were satisfied with our service. Safe travels in your vehicle!

March 03, 2025

Moises was very helpful as the advisor and answered all my questions. All the work was completed within the time initially told More

by VISHALVARUGHESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We're glad to hear that our team was able to assist you effectively at Zeigler Chrysler Dodge Jeep RAM. Thank you for sharing your positive experience.

March 02, 2025

on going issues that has never been resolved i want to give the dealership 0 not the 1 star that i was force to choose, too much push back and excuses on bad vehicle I was sold , I will never buy another More

by MSNIKKI3030
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Woollard
1.0
This rating includes all reviews, with more weight given to recent reviews.
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