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Zeigler Chrysler Dodge Jeep RAM - Service Center

Schaumburg, IL

4.4
730 Reviews

730 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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April 17, 2025

Everything was great until I had to pick up my vehicle then all they did was hand me my paperwork and I left. They didn’t fix the problem or talk to me about my problem. I had a flat tire on the way home. More

by TOMMYT1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
2.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Czarnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Hello, Your feedback regarding your experience with our Service Team is important to us. I would appreciate the chance to speak with you about the repairs completed on your vehicle and its condition afterward. Could you please reach out to me directly at your earliest convenience using your preferred method of contact so we can discuss this? Best, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

April 16, 2025

Nice clean dealership friendly and knowledgeable associates they helped you understand issues with my vehicle More

by LEMKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your feedback. It’s great knowing you had a positive experience with us at Zeigler Chrysler Dodge Jeep RAM.

April 16, 2025

Very easy to work with and responsive to my needs and wants... I will continue to purchase cars from here More

by Jeremy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vonce Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Czarnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback. We're glad to hear you enjoyed working with our team at Zeigler Chrysler Dodge Jeep RAM. We appreciate your loyalty and hope the new car meets all your expectations.

April 16, 2025

I love working with Emily, shes knowledgeable and answers any questions She is truly amazing! More

by CISCO.HUERTA
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Apr 16, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience. Our team always strives to provide knowledgeable and helpful service at Zeigler Chrysler Dodge Jeep RAM. We're glad to hear that we could meet your expectations.

April 15, 2025

Working with Emily and the service department has been great every time I've taken my Wrangler in. A lot of people dislike going into dealerships for service, but Emily is always friendly and very helpful More

by ivanbrolmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your kind words and are glad you're having positive experiences with our service department. Our team is committed to providing friendly and helpful service for your Wrangler. We look forward to continuing this level of support in the future at Zeigler Chrysler Dodge Jeep RAM.

April 14, 2025

Moses has aways been extremely prompt and professional. He communicate with me through out the entire process. More

by CURTIS.BRADLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for letting us know about your experience at Zeigler Chrysler Dodge Jeep RAM. We're glad to hear our team communicated well with you throughout the process.

April 14, 2025

Great customer service My experience was with great success with great customer service Moises was explaining everything great More

by SUZIEQ9566
Recommend Dealer
Yes
Employees Worked With
Moises Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moises Villegas
Apr 14, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We're glad to hear your experience with us was a success. Our team is dedicated to providing clear and helpful explanations for all customers. If there's anything else we can help you with, feel free to let us know!

April 12, 2025

1. It was easy to communicate with the dealership. Emily was very responsive. 2. The dealership was helpful, but turnaround time is surprisingly slow compared to Toyota or Ford. We also had to insist ver More

by NORAKOSTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your valuable feedback and are grateful for you bringing these issues to our attention. Please reach out directly to Zeigler Chrysler Dodge Jeep RAM so we can discuss this further with you. Your experience is important, and we're committed to improving in the areas you've mentioned.

April 11, 2025

This dealership is a a bunch of thieves they should be named at Stealers, they robbed me by selling a car at inflated prices without full disclosure they even stole a parts when I took my car for service More

by NAVEENSHARMA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lawrence Mendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Villatoro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Woollard
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Service was great and pricing was also great. i would recommend the dealer and service center to others that have a Jeep More

by JOHN460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

We're glad you enjoyed our service and pricing. Thank you for recommending Zeigler Chrysler Dodge Jeep RAM to others.

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