Zeigler Chrysler Dodge Jeep RAM - Service Center
Schaumburg, IL
730 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center
Everything was great until I had to pick up my vehicle then all they did was hand me my paperwork and I left. They didn’t fix the problem or talk to me about my problem. I had a flat tire on the way home. then all they did was hand me my paperwork and I left. They didn’t fix the problem or talk to me about my problem. I had a flat tire on the way home. More
Nice clean dealership friendly and knowledgeable associates they helped you understand issues with my vehicle associates they helped you understand issues with my vehicle More
Very easy to work with and responsive to my needs and wants... I will continue to purchase cars from here wants... I will continue to purchase cars from here More
I love working with Emily, shes knowledgeable and answers any questions She is truly amazing! any questions She is truly amazing! More
Working with Emily and the service department has been great every time I've taken my Wrangler in. A lot of people dislike going into dealerships for service, but Emily is always friendly and very helpful great every time I've taken my Wrangler in. A lot of people dislike going into dealerships for service, but Emily is always friendly and very helpful, and Zeigler takes care of my vehicle every time. I have no complaints. Thanks again! More
Moses has aways been extremely prompt and professional. He communicate with me through out the entire process. He communicate with me through out the entire process. More
Great customer service My experience was with great success with great customer service Moises was explaining everything great success with great customer service Moises was explaining everything great More
1. It was easy to communicate with the dealership. Emily was very responsive. 2. The dealership was helpful, but turnaround time is surprisingly slow compared to Toyota or Ford. We also had to insist ver was very responsive. 2. The dealership was helpful, but turnaround time is surprisingly slow compared to Toyota or Ford. We also had to insist very hard on getting a loaner car. While the dealership did acquiesce in the end, we had to switch our rental out three times while our car was in the shop. Also, if we had not insisted, we would have been paying for a rental out of pocket for 1.5 months for an issue caused by faulty manufacturing. I recommend having more courtesy cars available. 3. Finally, the process to approve the faulty manufacturing was fairly ridiculous. Chrysler knew the issue was present, but we had to wait until the error occurred again before Chrysler would approve the needed repair. That could be one week or two years. This policy feels like an attempt to wear the owner down and not fix this critical issue because the process to fix it was extremely inconvenient and not client friendly. I like my Pacifica, but this interaction with the parent company has left me less inclined to go with again or recommend Chrysler to friends and family. More
This dealership is a a bunch of thieves they should be named at Stealers, they robbed me by selling a car at inflated prices without full disclosure they even stole a parts when I took my car for service named at Stealers, they robbed me by selling a car at inflated prices without full disclosure they even stole a parts when I took my car for service - stay away from them More
Service was great and pricing was also great. i would recommend the dealer and service center to others that have a Jeep i would recommend the dealer and service center to others that have a Jeep More