Zeigler Chrysler Dodge Jeep Ram of Downers Grove

Outstanding service department! They always go out of their way to provide great service of our vehicles. They always go out of their way to provide great service of our vehicles. More

Very accommodating and help me and my family get the vehicle that we want. Options were seen and being considered. Special shoutout to Ms. Damara Landa, thank you for taking good care of me and my famil vehicle that we want. Options were seen and being considered. Special shoutout to Ms. Damara Landa, thank you for taking good care of me and my family for your help. Keep it up and more power. More

There is always a pleasant, knowledgeable sales staff and shop personnel to help with any questions. shop personnel to help with any questions. More

We entered the service dept and were directed to an open bay where service manager diagnosed our problem which turned out tone burnt out signal bulb. All was procured and a technician replaced the bulb. Th bay where service manager diagnosed our problem which turned out tone burnt out signal bulb. All was procured and a technician replaced the bulb. This was all done very efficiently and quickly allowing us to continue on our journey. Excellent service. Would recommend to anyone. More

Very accommodating for engine replacement under warranty. Service manager George keep me in the loop regarding status of back ordered parts. Service manager George keep me in the loop regarding status of back ordered parts. More

Liars, chinced me out of a warranty item on my 4 month old truck, shop elsewhere old truck, shop elsewhere More

Keep up the Good work Great Service today Professional courtesy as always will recommend Thank you 👍 courtesy as always will recommend Thank you 👍 More

Very fast and friendly service. Just miss free coffee during remodel. Would recommend Zeigler to everyone. Just miss free coffee during remodel. Would recommend Zeigler to everyone. More

I was able to get an appointment quickly. Staff were helpful, and prompt with service and updates while I waited. Staff were helpful, and prompt with service and updates while I waited. More

Service advisor tried to overquote time for repairs on a vehicle I have my family using out of state. When I contacted them to ask why and to notify them that I currently work for a dealership out of state vehicle I have my family using out of state. When I contacted them to ask why and to notify them that I currently work for a dealership out of state and know the labor times for these repairs I was told I had to speak with the manager and he was the only one who could adjust times. Manager contacted me the following day and the first words out of his mouth was “I’m the service manager and I don’t negotiate labor times on repairs. This is how I run my shop and I won’t be told how to run my shop.” Didn’t even say Goodmorning or hi how are you. Again I work in service and this isn’t how I handle my customers on a daily basis. I simply wanted them to charge me for the correct labor on repairs. I will never return to this dealer and I do not recommend anyone else to return in fear of being taken advantage of. More