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Zeigler Chrysler Dodge Jeep Ram of Downers Grove

Downers Grove, IL

4.6
613 Reviews

2311 Ogden Ave

Downers Grove, IL

60515

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Showing 613 reviews

September 24, 2020

Great sales and finance team. Got exactly what I wanted. Fast service, no haggle, would definitely recommend this dealer for new car purchase. Thank you More

by AR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami
Oct 08, 2020 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you for the comments! - Amanda C.

September 23, 2020

I just purchased a brand new Jeep Grand Cherokee from this dealership. All I have to say is what a great group of sales guys. I spoke with Ken one of the sales guys last week and mentioned specifically w More

by A new jeep owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken and Alex
Oct 08, 2020 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you for the comments! - Amanda C.

September 16, 2020

Pete and the entire service team are fair, honest and kind. They explain everything before the work is done, give me the options and keep me posted on the progress. More

by Pipertdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Pena, Josh Galiher
Oct 08, 2020 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you for the comments! - Amanda C.

September 02, 2020

The interior of my car was full of rocks almost like if they took my truck on a jog ride. It’s my first time using a dealer and if that’s how they treat my truck just because it a recall. They said my fron More

by hp19832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Nepomuck, Brian Malpeli, Josh Galiher
Sep 04, 2020 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

I apologize we could not fulfill your experience. I have passed your concerns to our Managers. If there is anything else we can do for you, please let us know. -Amanda C.

August 27, 2020

We recently purchased a 2017 Dodge Durango GT. The salesman Mr. Donofrio was excellent in helping us including the rest of staff that were still present at closing time! Mr. Donofrio washed the vehicl More

by Dennis R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darron Donofrio
Sep 01, 2020 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Dennis, I have passed your concerns to Darren to ensure he will contact you about the issues with your vehicle. If there is anything else we can do for you, please let us know. - Amanda C.

Sep 01, 2020 -

Dennis R. responded

Thank you, I greatly appreciate your response.....haven’t heard anything yet?

August 19, 2020

Frank was great. He accommodated me very well and answered all my questions. Overall the dealership is very customer service oriented. Peter was very nice too!!!!!!!! More

by Sundress lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Bryant
Aug 20, 2020 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you for the 5 star review! We certainly appreciate your business and we look forward to seeing you again at Zeigler Chrysler Dodge Jeep Ram of Downers Grove! Sincerely, Amanda C.

July 27, 2020

I always go to Ziegler Downers Grove to have my car worked on, their quick they're honest and they're always friendly. Keep up the good work guys! More

by Kimcrazyhair
Recommend Dealer
Yes
Employees Worked With
Josh Galiher
Aug 13, 2020 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you!

July 24, 2020

These people are very rude especially Josh and Pete I will never use this dealer again. They threaten me with the police after I informed them I was in contact with COVID they said it was not there probl More

by Tina.day1
Recommend Dealer
No
Employees Worked With
Josh
Jul 24, 2020 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Tina, Thank you for addressing your concerns. I have spoken to Pete directly about your situation. He informed me that were needed the rental vehicle back as you refused to bring it back. If you have any issues, please contact us directly to address them further.

July 14, 2020

Darren Donofrio had everything ready which made the transaction seamless and very pleasant. I refer all family and friends to Darren and will continue to do business with him. More

by mcjk10004
Recommend Dealer
Yes
Employees Worked With
Darren Donofrio
Aug 13, 2020 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you!

July 12, 2020

Great experience..we dealt with Ken in buying Ford Edge..everithing went smooth and the car is awesome..the coustumer service was outstanding..we are very happy with our purchase..stronglly recomend t More

by Ariafreight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Aboor
Aug 13, 2020 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you!

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