Zeigler Chrysler Dodge Jeep Ram of Downers Grove

Paid for synthetic oil change and was shown on receipt that all fluids were topped off. I’m getting my car back, I saw the windshield washer fluid light was still on and wasn’t filled up, even though rece that all fluids were topped off. I’m getting my car back, I saw the windshield washer fluid light was still on and wasn’t filled up, even though receipt said it was Ok. Asked the mopar quick lane tech why it wasn’t filled up, and he said “sorry, our bucket is out. I asked politely for him to go to parts/service and ask them for some. In the end, they filled it up, but I am upset that It was shown as Ok on receipt. What else could they be lying about? After calling the dealership to give them chance to help, I was forwarded to 4 different people and then hung up on accidentally. Horrible experience and question coming back ever again for Mopar quick lube. More

I was very unhappy with the service. Took my car back for the second time. For the same problem. I took it there for 9 months ago. They still didn't fix the problem. After me sitting there for 4 hours. Servi the second time. For the same problem. I took it there for 9 months ago. They still didn't fix the problem. After me sitting there for 4 hours. Service department don't seem too be any good.. More

The service is the best People is so helpful I recommend everyone enjoy this dealer and the service department I’m very very happy for several years. thanks Zeigler recommend everyone enjoy this dealer and the service department I’m very very happy for several years. thanks Zeigler More

Very SLOW “express” oil change service. The tech’s need to spend less time chit chatting and texting and pay closer attention to customer service care. to spend less time chit chatting and texting and pay closer attention to customer service care. More

If we could have chosen more negative stars we would have. Worst experience. Nice at first once they have the sale they try to screw you. Our sales guy was Kareem or Ken as he calls himself the sales ma have. Worst experience. Nice at first once they have the sale they try to screw you. Our sales guy was Kareem or Ken as he calls himself the sales manager Mike needs management skills. Go somewhere else. This place is not respectful More

I came to look at a used vehicle for my son! Upon arrival the interior of the car was filthy! They had at least a 16hr window that I was coming. For the salesman to show me a car that clearly has not been cl the interior of the car was filthy! They had at least a 16hr window that I was coming. For the salesman to show me a car that clearly has not been clean after arrival is sad. That alone made me not want to purchase the vehicle. I had a cashiers check for $20k in my pocket ready to purchase the lack of leadership there was very evident so I’m taking my business elsewhere! More

Darren was incredible. He is knowledgeable about the products and caters to his clients. We enjoyed his attention to detail and personal sales style. Darren even included our nine year old daughter and products and caters to his clients. We enjoyed his attention to detail and personal sales style. Darren even included our nine year old daughter and made her feel welcome and part of the experience. Thank you for a fun evening. We are super excited to be the first girls in LaGrange with a retractable roof turquoise JEEP! More

Darren was amazing! I would never buy a car from anyone else! Plus my new car is beautiful! Everything was seem less from beginning to end else! Plus my new car is beautiful! Everything was seem less from beginning to end More

after sale would not return calls Sale was made later i discovered missing items that were included in sale, now nobody will return calls. Very poor support after sale! no problems l Sale was made later i discovered missing items that were included in sale, now nobody will return calls. Very poor support after sale! no problems like this with ford chevy honda More

Service center was quick, faster than expected. Easy drop off and pick up. Extremely friendly employees. Would definitely use this dealership in the future when needed. drop off and pick up. Extremely friendly employees. Would definitely use this dealership in the future when needed. More