Zeigler Chrysler Dodge Jeep Ram of Downers Grove

Great fast service - George took me ahead of my scheduled time. Text communication was very effective to let me know when my car was done. time. Text communication was very effective to let me know when my car was done. More

Petty salesman Theo Noor placed a notation so if I went to another dealership it would be difficult for me to get a vehicle from another dealership. to another dealership it would be difficult for me to get a vehicle from another dealership. More

Darren Donofrio was Excellent in every aspect of our Purchase! He took extra time to answer any @ every question we asked! I would recommend any friends or family to Darren Purchase! He took extra time to answer any @ every question we asked! I would recommend any friends or family to Darren More

Fast and easy experience. Completed some day with needing to order tires. Great job and exceeded our expectations with the turn around on our vehicle needing to order tires. Great job and exceeded our expectations with the turn around on our vehicle More

Don Hall Was Great & Knowledgeable . He got me approved & educated me on the best options & he listen to what I wanted Thanks for New Car! & educated me on the best options & he listen to what I wanted Thanks for New Car! More

Great express service for oil change! Very fast and thorough. Will be back for future oil changes and other service-related work. Recommend to others. thorough. Will be back for future oil changes and other service-related work. Recommend to others. More

Great sales and service department! Have been a customer here since 2011 and purchased several vehicles and come here for servicing them. Never a bad experience. Very professional and always courteous. Woul here since 2011 and purchased several vehicles and come here for servicing them. Never a bad experience. Very professional and always courteous. Would recommend this dealership to anyone looking for a new Chrysler or Jeep product. More

Dave Majewski in Service was fantastic!!! Kept me informed every step of the way and listened to my concerns and offered help each step of the process until we got the repair right. He made this a gr informed every step of the way and listened to my concerns and offered help each step of the process until we got the repair right. He made this a great experience. More

My 2018 Dodge Durango over heated, and needs a new water pump already! That’s disappointing, but not as much as the service experience that I had with Ziegler when I tried to have it fixed under warranty. pump already! That’s disappointing, but not as much as the service experience that I had with Ziegler when I tried to have it fixed under warranty. They informed me that their first available appointment was ...”around 5-6 days out, but could be longer as they are very busy.” Then there would another day or two to fix the problem. Now I don’t know about you, but going without a vehicle for more then a week is simply unacceptable. So now I’m out $450.00 of my own money to have their warranty work none by someone else. I think like many people I just can‘t afford to have my vehicle out of service for such long period of time. It’s very disappointing! This Durango is the 4th car in a row that I bought from Ziegler and their service department has always been hit or miss, but unfortunately it has never been consistently good. They are clearly under resourced in the area of mechanics. As a result, this will be my last vehicle from Ziegler. I will now have to deal with the inconvenience of driving to Naperville to buy and service my dodge vehicle. This is the last time that I will allow Ziegler to disappoint me like this. More