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Zeigler Chrysler Dodge Jeep Ram of Downers Grove

Downers Grove, IL

4.6
613 Reviews

2311 Ogden Ave

Downers Grove, IL

60515

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Showing 613 reviews

March 18, 2019

Treated like family I went in to buy a new Grand Cherokee and from the minute I walked in Frank was more than helpful. He made me feel comfortable and was understanding a More

by Lizb1201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Weber
Mar 21, 2019 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you for the wonderful comments! We appreciate your feedback. We look forward to seeing you again at Zeigler Chrysler Dodge Jeep Ram of Downers Grove. Sincerely, Amanda C.

March 04, 2019

My car was reading engine update so i was told to bring in Stephanie kept me informed as to what was going on with my car throughout the entire day. Which i greatly appreciated the attention very much. More

by Engine update
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
Mar 21, 2019 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you!

February 21, 2019

Service Had transmission problems they fixed the problem. Service tech Stephanie was great keeping me informed of the work. Dealer provided a loaner vehicl More

by Frank
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
Mar 21, 2019 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you for the wonderful comments!

February 19, 2019

LIARS. My mother purchased a used car from them and asked for new tires. They told her that they put on new tires. They didn't. They just lied. How do bu More

by MKNYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Wong
Mar 21, 2019 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

I apologize that you were not fully satisfied with your experience. I have passed your concerns to our Manager. If there is anything we can do, please let me know at amanddacroucher@zeigler.com. Sincerely, Amanda c.

January 28, 2019

Service Ziegler Jeep is an awesome place to do business. Very trustworthy, extremely quick service and a pleasure to do business with! When I decide to purcha More

by Snoopy1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Galiher
Feb 06, 2019 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you!

January 21, 2019

Excellent Service The communication and attention to detail provided by Dave in service and the dealership overall was one of the best experiences I have every had from More

by ACJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Jan 24, 2019 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you for the wonderful review! Sincerely, Amanda C.

January 21, 2019

Excellent experience Darren Donofrio was excellent. Want the best deal contact Darren. The service was the best service I have had purchasing a vehicle. Thank you Ziegl More

by Spanke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Donofrio
Jan 24, 2019 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you for the wonderful review! Sincerely, Amanda C.

January 18, 2019

Recall/airbag light Everything was great. They just should offer loaner cars. This is why I usually don’t go to the dealer. No one ever offered it to me More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Jan 24, 2019 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

I apologize that you were not offered a loaner vehicle. We offer loaner vehicles if the service work is over a certain time frame. If there is anything we can do, please let me know. Sincerely, Amanda C.

January 14, 2019

Oil Change Used Quick Lane to get an oil change. Was in and out within 20 minutes. Staff was very courteous and helpful in going over complimentary vehicle inspe More

by Holas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 16, 2019 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you!

January 09, 2019

Recall work Great service to correct 2 recalls on my truck. I’m glad I brought my truck here and the job was done in one day. More

by Mikeds87
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Jan 16, 2019 -

Zeigler Chrysler Dodge Jeep Ram of Downers Grove responded

Thank you for the wonderful comments! Sincerely, Amanda C.

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