Zeigler Chrysler Dodge Jeep Ram of Downers Grove

My car was reading engine update so i was told to bring in Stephanie kept me informed as to what was going on with my car throughout the entire day. Which i greatly appreciated the attention very much. Stephanie kept me informed as to what was going on with my car throughout the entire day. Which i greatly appreciated the attention very much. More

Service Had transmission problems they fixed the problem. Service tech Stephanie was great keeping me informed of the work. Dealer provided a loaner vehicl Had transmission problems they fixed the problem. Service tech Stephanie was great keeping me informed of the work. Dealer provided a loaner vehicle. Thank you again More

LIARS. My mother purchased a used car from them and asked for new tires. They told her that they put on new tires. They didn't. They just lied. How do bu My mother purchased a used car from them and asked for new tires. They told her that they put on new tires. They didn't. They just lied. How do businesses get away with this stuff? More

Service Ziegler Jeep is an awesome place to do business. Very trustworthy, extremely quick service and a pleasure to do business with! When I decide to purcha Ziegler Jeep is an awesome place to do business. Very trustworthy, extremely quick service and a pleasure to do business with! When I decide to purchase a new SUV, I will be coming back to obtain the same quality service that I have reviewed in the past! Keep up the excellent work!!!!! More

Excellent Service The communication and attention to detail provided by Dave in service and the dealership overall was one of the best experiences I have every had from The communication and attention to detail provided by Dave in service and the dealership overall was one of the best experiences I have every had from a dealership. I would highly recommend them. More

Excellent experience Darren Donofrio was excellent. Want the best deal contact Darren. The service was the best service I have had purchasing a vehicle. Thank you Ziegl Darren Donofrio was excellent. Want the best deal contact Darren. The service was the best service I have had purchasing a vehicle. Thank you Ziegler Jeep. More

Recall/airbag light Everything was great. They just should offer loaner cars. This is why I usually don’t go to the dealer. No one ever offered it to me Everything was great. They just should offer loaner cars. This is why I usually don’t go to the dealer. No one ever offered it to me More

Oil Change Used Quick Lane to get an oil change. Was in and out within 20 minutes. Staff was very courteous and helpful in going over complimentary vehicle inspe Used Quick Lane to get an oil change. Was in and out within 20 minutes. Staff was very courteous and helpful in going over complimentary vehicle inspection. More

Recall work Great service to correct 2 recalls on my truck. I’m glad I brought my truck here and the job was done in one day. Great service to correct 2 recalls on my truck. I’m glad I brought my truck here and the job was done in one day. More

Body work nightmare. Brought vehicle in for routine maintenance and a ding in front bumper. Was called and advised entire bumper should be painted. Fine. Within six months Brought vehicle in for routine maintenance and a ding in front bumper. Was called and advised entire bumper should be painted. Fine. Within six months paint start peeling off bumper cover. Leave vehicle again so can be done right. In less time starts peeling off again and you can tell they sprayed right over old paint. Third time leave vehicle for ten days and beg them not to use same shop. They do anyway told it would be finished on date of my return. It wasn’t. Then the next day. It wasn’t. Then the next day for sure. It was but none of the other service I needed was done despite being told it was ready. Horrific customer service. But they did decide to give me a free oil change for everything I went through. More