Zeigler Ford of North Riverside

I brought my 2021 Explorer in for a routine oil change and left with a broken window door switch. The dealership refused to replace it, as the service technician denied responsibility for the damage. I ha and left with a broken window door switch. The dealership refused to replace it, as the service technician denied responsibility for the damage. I have maintained this vehicle diligently for the past five years, only to have someone who lacks respect for others' property damage it and refuse to take accountability. Ultimately, they lost a customer not for a window switch but because of their unwillingness to take responsibility. More

They provide great service in a timely manner. I like it that when you bring your vehicle in for an oil change, the service representative tells you everything that is recommended to be performed I like it that when you bring your vehicle in for an oil change, the service representative tells you everything that is recommended to be performed based on the car’s mileage and its service history. Also, they don’t pressure you to have something done if you are not ready for it. More

Over all I have never had a bad experience with them Very friendly and responsive to what I ask about friendly and responsive to what I ask about More

Upon my arrival, the most welcoming greetings even to opening my car door, reaching a hand to assist. Then opening the entrance door to the waiting area, offering me coffee. Then, he came over sat with m opening my car door, reaching a hand to assist. Then opening the entrance door to the waiting area, offering me coffee. Then, he came over sat with me, explaining every little detail of my car issues. Then he kept me posted as to the progress of the completion and the end dollar amounts. Mr. Kyle Martin is very caring, patient, knowledgeable, and yes, indeed very professional. We need more people like Mr. Martin in this professional industry. More

Mr. KYLE MARTIN and his MANAGER are the BEST Customer service people, I've ever met. Patient, Kind, Knowledgeable and very CARING. service people, I've ever met. Patient, Kind, Knowledgeable and very CARING. More

Friendly people, welcoming at the door had no issues in my interaction with anyone there. my interaction with anyone there. More

The staff was very kind & attentive to my needs. They answered all my questions. Todd & Valerie were especially outstanding. I would recommend Ziegler Ford North Riverside without hesitation. They answered all my questions. Todd & Valerie were especially outstanding. I would recommend Ziegler Ford North Riverside without hesitation. More

I took my vehicle for a recall part. The staff was amazing, especially Patrick. He made sure to communicate everything and took the time to explain the process. Overall great service and The staff was amazing, especially Patrick. He made sure to communicate everything and took the time to explain the process. Overall great service and would highly recommend! More

Is a nice place to do business I have to be honest I love your vanilla coffee is the best I just kidding employees are nice your vanilla coffee is the best I just kidding employees are nice More

Excellent service and super knowledgeable staff. Would definitely recommend everyone to work with them and would definitely buy another car from them Would definitely recommend everyone to work with them and would definitely buy another car from them More