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Zeigler GMC of Holland - Service Center

Holland, MI

4.5
356 Reviews

356 Reviews of Zeigler GMC of Holland - Service Center

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June 26, 2020

We have used Elhart GM for years and years. This is also for both the vehicle purchases and service of those which we have owned More

by vicky
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Jun 29, 2020 -

Zeigler GMC of Holland responded

Thanks so much for the nice review! Our team will be thrilled to hear how their great customer service has produced a loyal satisfied customer. It's fantastic that we have earned your repeat business, and if you need anything else at all, please come back to see us. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

June 26, 2020

service provided me with a loaner vehicle, arranged payment with the extended warranty company, which took a period of time as the warranty company had proced More

by DPERMODA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
Jun 29, 2020 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to hear we provided you with a loaner vehicle and helped arrange payment with the warranty company. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

June 26, 2020

Easy Breezy! Dropped off at 7:30am for a few recalls and by lunchtime I was back in my truck with all working well. Jon Shannon kept me informed every step of the More

by MIKEP15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Jun 26, 2020 -

Zeigler GMC of Holland responded

Thank you for taking the time to provide us with this excellent review! We are always thrilled to hear from our happy customers. We strive for friendly and efficient service in all that we do, and we are pleased to learn you were able to experience that first-hand. We appreciate your compliments of Jon Shannon, and we will be sure to share your kind words with him. Please don’t hesitate to let us know if there is anything else you need. It would be our pleasure to be of service. Best regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

June 26, 2020

People were very friendly and very courteous, excellent service and will return back again I would recommend elhart Pontiac elhart has a very good service department More

by RMARQUES88
Recommend Dealer
Yes
Employees Worked With
Adam Havens
Jun 26, 2020 -

Zeigler GMC of Holland responded

We are pleased to hear of your admiration towards our teamwork and service. We're glad to hear our team was friendly and very courteous. Thank you for the high-star rating. Please return when needed and we will be sure to provide the same outstanding customer service. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

June 26, 2020

The staff was quick and timely to get my car taken care of. My check out was quick . The staff were very polite and kind. More

by VAN1014
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Havens
Jun 29, 2020 -

Zeigler GMC of Holland responded

It is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

June 15, 2020

Good experience. Got a oil change. Experience was quick. Easy. Good value. You may think a oil change should be a straightforward simple thing and you are right. That More

by Jimd
Recommend Dealer
Yes
Employees Worked With
Adam Havens
Jun 16, 2020 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

June 13, 2020

automatic step not woriing We feel the automatic step that is not working properly should still be under warrenty. During early covid we called dealership about the failure of More

by TLFARMS
Recommend Dealer
No
Employees Worked With
June 11, 2020

Service work done. I have had a great experience taking our chevy traverse into elhart for service. The people have been friendly, helpful and willing to make sure our v More

by MANUEL.SANCHEZ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon,Adam Havens
Jun 12, 2020 -

Zeigler GMC of Holland responded

Thank you for writing this awesome review, Manuel! We are very happy that you were treated great and had a friendly, helpful and excellent experience at Elhart. We appreciate the opportunity to earn your business and look forward to working with you again in the future. If there is anything else that you may need, please make sure that you let us know! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

June 08, 2020

Always a great experience! We love working with Elhart and always enjoy Michelle! She is professional and fun at the same time. Always a great experience working with her. More

by DAN_SCHAMPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Zeigler GMC of Holland responded

Dan, we would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that Michelle was able to provide you with great experience both fun and professional! We really appreciate this feedback and I'll be certain to share your compliments with her. Please keep us updated if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

June 08, 2020

Great service as usual. Been getting all my oil changes fro my 2013 GMC truck here and service department very friendly and usually quick. I always make an appoint More

by Brenda.Sibley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Havens
Jun 10, 2020 -

Zeigler GMC of Holland responded

Hi Brenda. It is great to hear everything was done quickly to your satisfaction! We appreciate the opportunity to earn your business.Thank you, and have a fantastic day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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