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Zeigler GMC of Holland - Service Center

Holland, MI

4.8
355 Reviews

355 Reviews of Zeigler GMC of Holland - Service Center

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March 29, 2012

Called for an oil change, Rod said to come right over, finished up quickly and my oil change was free bacause it was my 5th one. I am always treated with respect and fairness at Elhart, from purchasing, More

by Jeannette Brownson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Savage
March 23, 2012

I have been an Elhart customer for 20+ years, for fleet vehicle service and new and used car purchases. Their personnel are both friendly and informative, and the service is always exemplary. More

by blundman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, failed to save the name on my last visit.
November 03, 2011

Our 2011 Nissan Altima Coupe was ran into the left front fender while parked and could not be driven. Called Elhart, and they send out a tow truck (West Michigan towing)to pick up the car (30Miles). When I More

by RGordon166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priscilla
Dec 20, 2011 -

Zeigler GMC of Holland responded

Thank you very much for sharing you experience. Although the collision center here on campus, like our other dealerships, is a separate facility, we make every effort to work together. We are all happy to hear that our efforts succeed in making the ownership experience GREAT! Priscilla is a fantastic person, and I am honored to work with her. Thank you for your continued business. Please feel free to contact us with any future needs at (616)396-0441. Happy Holidays. Tait Fernstrum New Car Sales Manager

August 25, 2010

2 separate visits, my check engine light is still on and something is still wrong with the accelerator. They fixed many things that were not part of my reason for being there, and not the one reason I took More

by ebucher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Campo, Steve?
Nov 03, 2010 -

Zeigler GMC of Holland responded

I am very sorry to hear you had this experience at our dealership. In this situation, everyone loses. I'd like to try to fix it for you. We are committed to your satisfaction, so please contact me directly at 616.392.8516 ext#127 or mikeh@elhart.com so we can resolve this problem for you. I look forward to talking with you. Mike Elhart Service Director

June 02, 2010

A rip off, will take advantage of old people and female's they want 800$ for a job thats 150$ crooked manager and HORRIBLE mechanics ! run FAR FAR AWAY ! the mechanics are very sloppy looking and do VERY More

by pontiachotshot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve/manager
Jun 07, 2010 -

Zeigler GMC of Holland responded

I am writing in response to your dealership review. I was able to look at your estimate and saw we quoted you prices, per your request, based on original GM parts. Please feel free to stop by the dealership anytime during normal business hours. I would be happy to go over the estimate we gave you and the work you had done. Our technicians are licensed with the State of Michigan and are ASE Certified. We are ranked 3rd in our district for GM training at 297% and also #1 in the district for May 2010 Customer Satisfaction. I look forward to meeting with you. Sincerely, Elhart GMC Service Manager

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