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Zeigler GMC of Holland - Service Center

Holland, MI

4.5
356 Reviews

356 Reviews of Zeigler GMC of Holland - Service Center

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May 25, 2020

Service appointment was scheduled for 8:30am. Arrived 5 minutes early and was greeted and taken care of immediately. See was performed as discussed and on in the time given at check-in. Have not had any is More

by JJCW2WOLF
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
May 27, 2020 -

Zeigler GMC of Holland responded

Thank you for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 18, 2020

Getting pricey. My last oil change cost $43. this one was $58. Same car. Not sure why so much more and there was no explaination at check out. More

by JABOVEN23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
May 18, 2020

Oil Change I stopped in to see if they were able to get me in for a oil change and they were. The staff was very helpful. More

by SEARCHER4059
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Zeigler GMC of Holland responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elhart. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 13, 2020

Great Service and Employees. Integrity at it's best. WE have had our cars Serviced by Elhart for the last 8 years. We are always greeted with friendly, honest and most of all integrity by the Service De More

by DNIGHTBREEZE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Shannon,Adam Havens
May 13, 2020 -

Zeigler GMC of Holland responded

Thanks so much for the nice review! Our team works hard to make sure our guests leave 100% completely satisfied. It's fantastic that we have earned your repeat business, and if you need anything else at all, please come back to see us. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 27, 2020

Easy and fast, my truck was updated fast, and oil change Great Job. Great to deal with able to answer any questions I have, had all paper work ready. More

by kingdeter
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Apr 27, 2020 -

Zeigler GMC of Holland responded

It is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 25, 2020

Scheduling was easy, service tech was very helpful and good at explaining the need and the process. A fair cost for great service! We would recommend the car as well as the service to others. More

by SALLYJ5473
Recommend Dealer
Yes
Employees Worked With
Ben Marietta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Zeigler GMC of Holland responded

Thank you for taking the time to write such a great review! Our entire team strives to create a positive service experience for every customer and our sales and service team will be thrilled to hear that they've been successful at this. I'll be certain to share your compliments to Rod and Ben as well. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 24, 2020

Jon does Outstanding Customer Service Interface ... quick to respond, prompt notifications to the customer if additional issues are discovered, courteous, personable, and professional. A Role Model for othe More

by KEHRTJ
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Apr 27, 2020 -

Zeigler GMC of Holland responded

Thank you for taking the time to provide us with this excellent review! We are always thrilled to hear from our happy customers. We strive for friendly and efficient service in all that we do, and we are pleased to learn you were able to experience that first-hand. We appreciate your compliments of Jon, John and Steve and we will be sure to share your kind words with them. Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 24, 2020

Great service It was easy to schedule our vehicles for service and get in at a convenient time Friendly employees. Good communication including reminders before ser More

by KRISTISATT19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Apr 27, 2020 -

Zeigler GMC of Holland responded

We at Elhart Automotive are pleased to hear of your admiration towards our friendly staff and they gave you good communication. We appreciate the opportunity to earn your business. Please return when needed and we will be sure to provide the same outstanding customer service. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 08, 2020

Excellent, friendly service everyone is very professional and are eager to help with and problem. I would recommend this dealership to everyone and anyone who is looking for a great experience! More

by LAN_DOO
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Shannon,Adam Havens
Apr 08, 2020 -

Zeigler GMC of Holland responded

We are thrilled that you enjoyed our services. Thank you for taking the time to share your comments. Customer service is what we value most and I will be sure to share your compliments with our team. Once again, thank you for the opportunity to earn your business. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 08, 2020

Elhart’s service department was very quick to confirm the maintenance issue on my vehicle and the repair went smoothly. Very courteous and professional staff. More

by William Mannes
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Havens
Apr 08, 2020 -

Zeigler GMC of Holland responded

Thank you for writing this awesome review! We are very happy that you were treated great and had an excellent experience on the Elhart Automotive Campus. We look forward to working with you again in the future. If there is anything else that you may need, please make sure that you let us know! We will see you soon! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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