Zeigler Hyundai of Racine

I bought a car from this dealership and asked multiple times for the certification paperwork and trusting my salesperson, left with the car after he told me he would get it to me. Since then, I have reac times for the certification paperwork and trusting my salesperson, left with the car after he told me he would get it to me. Since then, I have reached out several times with no response. I was sold a car as Certified pre owned, that is in fact not certified. I have reached out to the GM, the Sales Manager, everyone. I've heard nothing back from them, so my next step is leaving reviews everywhere I can to let other people know to go somewhere else, and I'll be contacting the BBB as well. Potentially a lawyer. I have no idea who the sales manager is, as I've never spoken with him because he won't talk to me. Wouldn't even come out of the Sales tower when I was in the store. The only manager available to choose was Adrian, I have no idea if he was the Sales Manager. To be clear, I worked for Hyundai in the Sales and Finance Dept for years, I'm not just guessing at what happened here. I 100% was sold a car as certified that was not certified. More

Service shop guys are just crooks, they charged me 900 dollars to replace a part and the problem still exists dollars to replace a part and the problem still exists More

I had kind of an urgent need without an appointment. This dealership and service personnel were so accommodating, got me in and out in a jiffy. I wish this were close enough for my dealership. I am so g This dealership and service personnel were so accommodating, got me in and out in a jiffy. I wish this were close enough for my dealership. I am so grateful for their courteous and speedy service. I rate them A++++. More

When working with the finance coordinator he pushed for several "upgrades" or "protections" when I declined he was very chippy and rude. When I closed the deal and returned home I looked over the paperwor several "upgrades" or "protections" when I declined he was very chippy and rude. When I closed the deal and returned home I looked over the paperwork again with my wife who works for a financial institution but was not with me at time of purchase. I thought I had done well but he still managed to sneak 2 "hidden" charges or fees. Whatever you would like to call them it really made me feel bad about the deal. More

They always take good care of you there. Your getting quality service, OEM parts, and it's really not expensive. In my opinion you get what you pay for. Quality! Your getting quality service, OEM parts, and it's really not expensive. In my opinion you get what you pay for. Quality! More

We have nothing but positive to say about Racine Hyundai service! Always greeted by a familiar face in person, or friendly voice on the phone. You can trust these folks! service! Always greeted by a familiar face in person, or friendly voice on the phone. You can trust these folks! More

The staff is great! Those I dealt with are friendly, knowledgeable, customer focused and efficient. Those I dealt with are friendly, knowledgeable, customer focused and efficient. More

Billy from the sales team is Amazing. David from service great as well. Thank you great as well. Thank you More

Very professional group excellent service I recommend everyone go here to buy a car it will be the quickest and the best experience everyone go here to buy a car it will be the quickest and the best experience More

My experience with getting my car serviced was outstanding thanks to Samanth (Sam). She was very knowledgeable about the vehicle, extremely courteous and professional. I was totally impressed with outstanding thanks to Samanth (Sam). She was very knowledgeable about the vehicle, extremely courteous and professional. I was totally impressed with her and this dealership is lucky to have someone like this. Keep up the good work. More