Zeigler Hyundai of Racine

Couldn't give a big enough thanks to Tyler and Scott at Racine Hyundai on helping me with buying me new car. I wasn't sure what I was looking for and these two made sure I was happy with the vehicle we fou Racine Hyundai on helping me with buying me new car. I wasn't sure what I was looking for and these two made sure I was happy with the vehicle we found and made sure I knew how everything worked. It was fun and I am happy I found a place to buy my cars from here on out! More

Awesome team! You can feel the positive energy when you walk into the beehive. Hard working and knowledgeable. Thanks Collin Barry, Scott, and Andrew Rodriguez! walk into the beehive. Hard working and knowledgeable. Thanks Collin Barry, Scott, and Andrew Rodriguez! More

This was a horrible experience from the time I purchased the vehicle on because I negotiated additional items with the purchase: 1. I negotiated a Trailer Hitch with my purchase of a 2019 Hyundai Santa F the vehicle on because I negotiated additional items with the purchase: 1. I negotiated a Trailer Hitch with my purchase of a 2019 Hyundai Santa Fe. Maybe it's my fault for not being specific enough, but Sales Manager Adrian advised the Trailer Hitch does NOT include the Cable Harness. Might just be me, but a Trailer Hitch without a Cable Harness is somewhat useless. 2. I negotiated a Roof Rack with my purchase. When my salesman (Bret) sent me pictures - as I requested - of the Roof Rack that was going to be installed, I did some research online that indicated that this specific Roof Rack was NOT designed to fit the 2019 Santa Fe. When I pointed this out to Bret, I asked him to advise if Racine Hyundai had ever installed this specific Roof Rack on a 2019 Santa Fe, he advised they had (not necessarily his fault - someone else at Racine Hyundai may have told him this). After driving almost an hour and a half to have the Roof Rack (and Trailer Hitch) installed, their Service Department advised that the Roof Rack did not fit and that I'd have to come back again to have a proper one installed (once they ordered and received). 3. I scheduled my service appointment through Bret for the two items described above for Noon on a Friday. When I arrived around 11:50am, I was told they’d get started on my car at 12:30pm, after lunch. Why would they let me schedule a Noon appointment if their entire Service Department is closed from Noon to 12:30pm? 3. On the first nice day after purchasing the vehicle, my wife and I decided to get inside the 2019 Santa Fe and clean it up really nice before I put new Weathertech floor mats in it. We found the following inside the vehicle (which would seem to indicate a poor cleaning job at Racine Hyundai): - raisin - cheeto - potato chip - partial stick of gum not in the wrapper - receipt for a gas station in Illinois - and my personal favorite, a fake fingernail 4. Went back to Racine Hyundai Saturday 4/17/21 for a 1:30pm appointment. I arrived early (approximately 12:30pm) and asked if it would be possible to get my vehicle in early. I was told “maybe”. Then the following sequence of events took place: a. I was told there was no record of my having an appointment (I then showed the Service person my e-mail chain with Bret confirming my 1:30pm appointment) b. I was told it would take 4.5 hours to install the Roof Rack and no technicians were in house that could do this work c. Then I was told they could do the work and it would take 2 hours d. 2.5 hours later I was told the work was done, but found the front Roof Rack to be loose to the point of almost falling off e. After almost another half hour of watching a group of people try to figure out how to install the Roof Rack, I demanded the Roof Rack not be installed and that I get my money back for the Roof Rack f. I was then directed to Sales Manager Adrian who said they wanted to install the Roof Rack, but I said I had no confidence in their ability to install, so he finally agreed to send me a check for the value of the Roof Rack. More

Great experience at this dealership compared to others I had to experience to finally get here. Everybody was friendly and helpful. The process was explaining throughout the time I was there. Thanks to m had to experience to finally get here. Everybody was friendly and helpful. The process was explaining throughout the time I was there. Thanks to my salesman Erik and anyone else who helped me out. More

The absolute worst ever, They sold me a car that had cleared codes on the transmission. Cost me $7000 to get the car working. They lied about everything. Worst experience ever. Fast talker in finance, h cleared codes on the transmission. Cost me $7000 to get the car working. They lied about everything. Worst experience ever. Fast talker in finance, he Tried to sneak in a $5000 warranty. Crooked as the day is long. More

Matt was extremely helpful and made the process of buying my new car quick and easy!!! Great overall experience!! He kept in contact with me every step of the way. I highly recommend buying from them. my new car quick and easy!!! Great overall experience!! He kept in contact with me every step of the way. I highly recommend buying from them. More

Super cool staff and service. Made my buying experience fast and easy. Thanks Erik my salesman and the manager Adrian!!! I’ll be back here for my next purchase in the future. fast and easy. Thanks Erik my salesman and the manager Adrian!!! I’ll be back here for my next purchase in the future. More

Can’t believe I actually ENJOYED buying a car for once! Can’t believe I actually ENJOYED buying a car for once! Jovin was a joy from the moment we met him. He seemed genuine and actually listened to us. I Can’t believe I actually ENJOYED buying a car for once! Jovin was a joy from the moment we met him. He seemed genuine and actually listened to us. I love my Kona and will definitely come back when my lease is up! More

Buyer beware...the staff is friendly enough but make sure you look over your paper work and look at those mandatory $299 fees that you'll be charged. I was also disappointed that they didn't fill up the gas you look over your paper work and look at those mandatory $299 fees that you'll be charged. I was also disappointed that they didn't fill up the gas tank. I spent $14,000, the least you can do is fill up the tank before I pull off the car lot. I've never experienced that before when buying a car. Overall, not the greatest experience. More