Zeigler Nissan Of Gurnee - Service Center

Transmission Replacement My 2013 Altima with 85000 miles stalled while driving. It used to judder a lot right from the time it hot 60000 miles. I towed it to Zeigler Nissan, My 2013 Altima with 85000 miles stalled while driving. It used to judder a lot right from the time it hot 60000 miles. I towed it to Zeigler Nissan, they were able to reproduce the problem and asked me to leave the vehicle for further inspection. I was given a new 2019 altima as a loaner. I got a call a couple of days later telling me that the transmission needs replacement and it would cost me about $5000. I refused and told about my experience with the other two nissans I have (all 3 have judder issues). My service adviser was Ron, he told me about the Nissan Goodwill program where NIsaan contributes a certain amount to the repairs depending on the overall mechanical health of the car. He contacted nissan corporate and was able to convince them to contribute 70% of the total cost. All this plus the trans replacement took a couple of weeks but in the end saved me a lot of money. Ron & Zeigler NIsaan are truly great professionals, I would definitely recommend them above anyone else. More

Outstanding customer service I bought a 2007 Xterra new from the dealership and it is running strong. The maintenance is excellent and some of the mechanics have over 20 years ex I bought a 2007 Xterra new from the dealership and it is running strong. The maintenance is excellent and some of the mechanics have over 20 years experience and they can fix the quirks you get after 100,000 miles. The dealership is in a brand new facility so it is completely ok to wait for the shot service needs and be in a comfortable lounge. The customer service is excellent and more than once I have had a complex issue explained in detail and it is best to have that dealership experience when the mechanics troubleshoot the problem. More

Great Service Excellent Sales and Service Department In and out very Quickly. Comfortable waiting room, easy to get work done while I waited. And Starbuc Excellent Sales and Service Department In and out very Quickly. Comfortable waiting room, easy to get work done while I waited. And Starbucks Coffee!!!! What’s not to like? More

50000 mile service Needed service. Always friendly. Explains required work and why it needs to be done. Waiting room comfortable and work is done quickly. All employee Needed service. Always friendly. Explains required work and why it needs to be done. Waiting room comfortable and work is done quickly. All employees are knowledgeable and friendly. More

Exceptional Service I come to this dealership for all service on my vehicle. Everyone is helpful & friendly. Great waiting area, comfortable & inviting and internet allow I come to this dealership for all service on my vehicle. Everyone is helpful & friendly. Great waiting area, comfortable & inviting and internet allows me to get some work done. More

Great service Had a problem with ac cooling fan along with a transmission issue. Brought it in to have it checked and plan for service another day. Was greeted r Had a problem with ac cooling fan along with a transmission issue. Brought it in to have it checked and plan for service another day. Was greeted right away by Ron and said they were backed up and that he had a loaner which I could use . He later called and said the fan needed to be replaced along with the valve body for the transmission. He said they had both parts in stock and would be able to start that day and finish the next. They DID. Nice job and thanks. Again GREAT SERVICE More

My service appoint ment at Ziegler’s Nissan The appointment was made promptly by your staff. The young gentleman named Tim who assisted me, was very courteous, knowledgeable and helpful! I wa The appointment was made promptly by your staff. The young gentleman named Tim who assisted me, was very courteous, knowledgeable and helpful! I wasn’t rushed and all my questions were answered, no pressure. I didn’t purchase my carbat Ziegler’s, however, when that time comes around for a new one, I will for sure. Wonderful dealership! More

Friendly and helpful. I love waiting area and I dont mind to stay there long. Everyone is very friendly. I will definitely recommend friends & family to visit there. Thanks I love waiting area and I dont mind to stay there long. Everyone is very friendly. I will definitely recommend friends & family to visit there. Thanks for coffee. More

Bad service dissapointed in the service department. Will continue to use my Chevy dealership who treat me with respect. Service manager has an attitudes and doesn dissapointed in the service department. Will continue to use my Chevy dealership who treat me with respect. Service manager has an attitudes and doesn’t really care about the customer. More

Great service over and beyond They are very attentive to you're specific needs and make sure you are taken cared of right away within minutes of arriving. They take the time to exp They are very attentive to you're specific needs and make sure you are taken cared of right away within minutes of arriving. They take the time to explain the procedure and what was done once the car is ready and serviced. The car wash at the end was excellent and appreciated as well. Will highly recommend coming here for any car service and buying a vehicle. More