Zeigler Subaru of Kenosha

Experiences with advisors. Some service advisors don't seem very knowledgeable about certain services. Doesn't know how to explain the extent of certain services or details of w Some service advisors don't seem very knowledgeable about certain services. Doesn't know how to explain the extent of certain services or details of why certain services are required up front. When coming for service I expect immediately to have explained why a service is needed and not have to ask. More

Awesome Service! Kenosha Subaru’s Service Department is a big reason why I continue to buy my cars at that dealership. They are efficient and thorough and super pleasa Kenosha Subaru’s Service Department is a big reason why I continue to buy my cars at that dealership. They are efficient and thorough and super pleasant to deal with. They have long hours to accommodate my screwy schedule, too. Always a good experience when I’m getting my car serviced! More

Thank you for making me a loyal customer I want to say first of all it was the best decision i could have made to stop here 1st. Certified preowned was my best option and it has given me a ca I want to say first of all it was the best decision i could have made to stop here 1st. Certified preowned was my best option and it has given me a car that is new to me and will be with me for a very long time! Patricia was a great Sales person! I had a small issue and it was rectified quickly without question. Thank you again, we will be back for our next car need ! I am so happy you made my family part of the subaru's family for life! More

Super Efficient Very pleasant experience. Our Sales person - Sway - was extremely knowledgeable and answered all questions - to our satisfaction. Very pleasant expe Very pleasant experience. Our Sales person - Sway - was extremely knowledgeable and answered all questions - to our satisfaction. Very pleasant experience dealing with your Subaru Dealership. More

all was great. very friendly and helpful. the atmosphere was very relaxed and Clean. just an enjoyable non-tense visit. didn't feel any pressure to do anything I didn't want to. the atmosphere was very relaxed and Clean. just an enjoyable non-tense visit. didn't feel any pressure to do anything I didn't want to. More

Overall Excellent Buying Experience We purchased a new 2019 Ascent from Kenosha Subaru. We had looked at other brands as well but the overall experience at Kenosha Subaru was far superi We purchased a new 2019 Ascent from Kenosha Subaru. We had looked at other brands as well but the overall experience at Kenosha Subaru was far superior. The sales person was very knowledgeable and went over all aspects of the vehicle in detail. The test drive was very thorough and long enough to demonstrate all the key features. The dealership also helped us with financing and was able get a lower rate for a longer term than the banks. The delivery of the vehicle was timely and very smooth. All the paperwork was completed ahead of time and the whole process took about two hours including a complete demonstration of the vehicles features. Overall, our experience was excellent. Thank you Sway! More

New car buying experience was great! Our sales associate Sway was so great. It wasnt anything Ive experienced in the past at all. The typical "car salesman" he was not. From the minute Our sales associate Sway was so great. It wasnt anything Ive experienced in the past at all. The typical "car salesman" he was not. From the minute he introduced himself to us driving off the lot, Sway was top notch. He knew everything we asked about the vehicle and pointed out a bunch of things we would have never noticed or known in the life of owning our car. Our finance associate Derek was also great. Up front all around and a military vet on top of it,thank you Derek for your service. All in all I would 100% recommend this Subaru dealership without question. We have owned 4 Subaru's in the past and been using this service center and have all great things to say about them as well. You cant go wrong. A huge thank you to Sway for making this the most relaxed and simple new car buying experience we've ever had!!! More

Friendly and knowledgable Service people were friendly and knowledgable. The car problem was explain in such a way that I understood. They were kind to wash the car and I was o Service people were friendly and knowledgable. The car problem was explain in such a way that I understood. They were kind to wash the car and I was on my way. More

My son's first car My 16-year-old son purchased his first car, a 2007 WRX TR, at a different dealer and we took it to Kenosha Subaru for an inspection. Ryan Johnson and My 16-year-old son purchased his first car, a 2007 WRX TR, at a different dealer and we took it to Kenosha Subaru for an inspection. Ryan Johnson and Adam Salinas went over our Subi and kept us up to date while Nic Gaede spent time with my son explaining specifics. We heard many great things from friends about Kenosha Subaru and were impressed with everyone’s knowledge. More

a lot of confusion on delivery. I would have preferred delivery from the salesperson who sold us the car. A lot of discrepancies from what we were told. Delivery took to long and a l I would have preferred delivery from the salesperson who sold us the car. A lot of discrepancies from what we were told. Delivery took to long and a lot of things were not explained about the features on the vehicle. Overall, they were friendly, and John was great to work with, however, I do not think I would lease from this dealer again as I was not happy with the process and felt they were unorganized. I do not like "surprises" and felt kind of overwhelmed when the vehicle was delivered. I explained when I went in that my husband was ill, which is why I went alone. When we went back for the final pick up we waited longer than I would have liked, mostly due to miscommunications in the original agreement. I hope our experience improves with future visits, but as of today I would refer people to Milwaukee. I still do not agree with having to pay for service on a leased vehicle and did it just to get the whole deal over with. We are somewhat regretting that we did not leave, however, we will live with our choice for three years and give the dealership a chance to prove their worth. I will see how our service goes as the lease moves along, however, I am a little skeptical that we will not be treated as well as we were by the Milwaukee Subaru. We went to Kenosha for convenience and I hope we do not regret it. I hope my children, who also lease Subaru's do not experience any issues at the end of their leases. Sorry, but we just felt unimportant. Happy New Year. More