Kenosha Subaru - Service Center

Positive experience I brought my Subaru in for regular service and worked with Rachel for the first time. She was helpful, friendly and professional and had good advice. I brought my Subaru in for regular service and worked with Rachel for the first time. She was helpful, friendly and professional and had good advice. And my car was ready ahead of the estimated time! I have been bringing my car to Subaru service for many years and I plan to work with Rachel on all my future visits. More

Great Service Had my 2013 Legacy Limited in for service and was impressed with the quality of work performed. The car is back to running like new. Friendly and pr Had my 2013 Legacy Limited in for service and was impressed with the quality of work performed. The car is back to running like new. Friendly and professional staff, good waiting area and fair pricing all added to a great service visit. More

Excellent Service Service is always "friendly" and "top-notch"! "Big Al" provided comparative information on purchasing new tires and prices, Ryan excellent service wo Service is always "friendly" and "top-notch"! "Big Al" provided comparative information on purchasing new tires and prices, Ryan excellent service work, and Lonnie is always a wealth of knowledge and advice. More

First visit While I bought my 2018 Outback from Wilde in Waukesha, getting express routine service was not easy. They are obviously very busy. Service can be bo While I bought my 2018 Outback from Wilde in Waukesha, getting express routine service was not easy. They are obviously very busy. Service can be booked starting about 10 days out. I tried drive in express service twice but wait times were 2 and 2.5 hours. That would have been acceptable, if a loaner car was available, but all were out. So I went to Kenosha Subaru and booked out about two days. Since they have only been in business about 2.5 years, their customer base is probably small and as a result service not only easily booked, but outstanding. The car, nine months old, looked like new after the complimentary wash, which included hand drying as the last step. Like Wilde, they are also dog friendly, so I know where my lab, Lulabelle, and I will be going for future service. More

Great service department. I had problems with Liberty Subara Service Department. Contacted your Service Department and Rachel in the Service Department was able to solve the d I had problems with Liberty Subara Service Department. Contacted your Service Department and Rachel in the Service Department was able to solve the dilemma for me. From now on I am coming to Kenosha Subaru for all the service on my car.I will also come to your dealership if I purchase another Subaru. Willa Dietrich More

The best service around. I drive from Chicago for my service . I found the best deal on my '18 Legacy. New, clean service facility. New showroom. Great . I found the best deal on my '18 Legacy. New, clean service facility. New showroom. Great More

Concerned The dealership had my car for about a week, then i was told its just bad gas. A simple flush of fuel then adding some gas shouldnt take a week to do. The dealership had my car for about a week, then i was told its just bad gas. A simple flush of fuel then adding some gas shouldnt take a week to do. Makes me very skeptical about the time taken to diagnose my car and what was actually found (and covered up). Then charged me double for gas (work was free due to warranty), had less 1/4 tank....thats not $20 worth of gas. Though its not as bad as when i brought it in, i can still hear the noise but very slightly (mostly just in 4th gear) and i can still feel hesitation when i step on gas peddle. All in all im not dissatisfied with the dealership, but has also not stood out from any other crooked dealership. Its a newish 2017 wrx with 20k miles on it. For a company that prides themselves on quality vehicles, so far im unimpressed. This marked the 5th time this car has been in a shop for repairs. More

Fixed my windshield John Byrne, service advisor does a fantastic job taking care of m6 needs. Recently had a broken windshield. He went more than the extra mile to find John Byrne, service advisor does a fantastic job taking care of m6 needs. Recently had a broken windshield. He went more than the extra mile to find me a windshield to fit my particular “Eye Sight” circumstance when there was none available. Thank You Mr. Byrne. More

Superb Service Service manager was friendly and professional. He let me know what routine maintenance would be done. He was knowledgeable about my specific make and Service manager was friendly and professional. He let me know what routine maintenance would be done. He was knowledgeable about my specific make and model of vehicle. He knew about a software update that I needed and made arrangements for it to be applied. He offered to have the car washed free of charge. I had a reasonable wait time in a comfortable room with hot coffee. More

Outstanding customer service! Having a car serviced was something I used to dread. At Kenosha Subaru it has always been an enjoyable experience. The staff is pleasant, very polite Having a car serviced was something I used to dread. At Kenosha Subaru it has always been an enjoyable experience. The staff is pleasant, very polite and accomodating. A special thanks to Alan and Matt for taking care of things today! More