Kenosha Subaru - Service Center

Excellent knowledge and workmanship The people at Subaru Kenosha were excellent to work with from start to finish. I brought my car in for an oil change and asked why it might be using e The people at Subaru Kenosha were excellent to work with from start to finish. I brought my car in for an oil change and asked why it might be using extra oil between changes; my service guy, Jack, found that my model was under warranty for excessive oil consumption and suggested testing this; when I brought it back to measure and found that it was indeed, we scheduled the repairs. Jack always patiently updated me through the process of the repairs, and now my car is running so much better. Friendly and excellent service all around! More

Service to my vehicle was excellent and I would come back again..... I like the free coffee but you should provide juice and fruit like bananas to my vehicle was excellent and I would come back again..... I like the free coffee but you should provide juice and fruit like bananas More

Good shop It is a service department, very clean but nothing special. The only reason I used it was they had a discount on an oil change. It is a service department, very clean but nothing special. The only reason I used it was they had a discount on an oil change. More

Everything Good Easy online setup for appt. Ready for me at appt time. Services reviewed with recommended maintenance. Comfortable waiting area. Several reviews of st Easy online setup for appt. Ready for me at appt time. Services reviewed with recommended maintenance. Comfortable waiting area. Several reviews of status and timing with advisor during appt. Highly recommend for services and overall experience. More

another great service experience in and out in under 20 minutes after having a replacement part installed could not be happier and they washed the car as well totally unexpected in and out in under 20 minutes after having a replacement part installed could not be happier and they washed the car as well totally unexpected More

Service department explained everything very well. Servi Took my car in for oil change and driver side window button for passenger side wasn't working. Showed me how to reset it. Oil change, tire rotation Took my car in for oil change and driver side window button for passenger side wasn't working. Showed me how to reset it. Oil change, tire rotation was done quicker than I expected. More

Everyone is wonderful We bought a Subaru Forester in November and went back to lease a car in April. They helped us terminate our Lexus lease with a wonderful compromise on We bought a Subaru Forester in November and went back to lease a car in April. They helped us terminate our Lexus lease with a wonderful compromise on price. We feel like we got a fantastic contract on the Outback which is luxurious and reasonably price with all the safely features we wanted. It’s unusual to drive away in a new car totally thrilled. Lori, the salesperson is wonderful. More

Damaged my vehicle I took my 2015 WRX here for an oil change and to fix a recall. When my fiancé picked it up and got it home the next day, I immediately noticed damage I took my 2015 WRX here for an oil change and to fix a recall. When my fiancé picked it up and got it home the next day, I immediately noticed damage to the front bumper. It looked like it was scraped pretty bad. On top of that, the had attempted to paint it WITH THE WRONG PAINT COLOR. We called immediately and brought it back in. They told us they started to repair it because that's what they thought they were fixing. They also coincidentally lost the intake paperwork on my car, stating the condition of the vehicle and the work I asked to be performed. After getting I'm contact with Subaru of America, and them contacting the dealership, the dealership basically admitted it. Stated that they didn't have enough time to fix it and that they would not be handling it anymore. That I really basically a risk you take when you bring your car on for service. That was completely unacceptable, and even though they are 15 minutes from my home I will NEVER step foot in that dealership again. More

Unbelievably good dealership We bought our new Subaru here and our salesperson (Jim Madsen) was just tremendous. So we decided to take the car here to get a tire checked out after We bought our new Subaru here and our salesperson (Jim Madsen) was just tremendous. So we decided to take the car here to get a tire checked out after rolling over some debris in the road. The folks in the service department took care of it right away, removing the debris and making sure there was no leakage. Since no repair was needed, they did all of this free of charge! I was floored. But, then, that's consistent with the way Jim Madsen and everyone else at the dealership has treated us from day 1, so I guess I shouldn't have been surprised. I highly recommend this dealership if you plan to buy a new Subaru. And whether you bought it here or elsewhere, this is the place to get your Subaru serviced. You'll be amazed! More

Excellent customer service I was recommended by a friend and even though I don't have a Subaru, they gAve me great service and Nick was very friendly and courteous. And his atti I was recommended by a friend and even though I don't have a Subaru, they gAve me great service and Nick was very friendly and courteous. And his attitude was positive like he actually enjoys his job. I've been places where the employees appeared to dislike their jobs and you could tell. I understand some jobs can be hectic, but you should never let the customer see it. So I applaud him a great service. Definitely would recommend this dealership if you want quality, respect and don't want to be taken advantage of like some dealerships do. Anyway, basically, I will for sure let them work on my car again. More