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Zeigler Subaru of Lafayette

Lafayette, IN

4.7
1,750 Reviews
For a new or used Subaru in Lafayette, Zeigler Subaru of Lafayette is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Lafayette is the only Subaru dealership in the Lafayette, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself!
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,750 reviews

May 21, 2021

Salesperson was excellent, informative, and helpful without being overbearing. Credit and business Personel were also helpful. The detailed product was very professional and overall a great experience. More

by JERRY_SKILES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wilson, Bobby Brown
May 21, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for choosing Bob Rohrman Subaru, we appreciate your positive feedback!

May 21, 2021

Service center is good and reliable.Sales department is Service center is good and reliable. Sales department is horrible and exceedingly deceptive. I would recommend the service department for servic More

by doc_blake80
Recommend Dealer
Yes
Employees Worked With
Kevin Ramsey
May 24, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your feedback. Please reach out to me so we can discuss the reasons for these concerns and help address them. Thank you, Brad Belaire - General Manager - 765-449-8100

May 31, 2021 -

doc_blake80 responded

Called multiple times. Once I was told he left early, twice that he was simply unavailable. Left messages each time and never received a return call. I'll let the FTC and Consumer Protection Agency take it from here.

May 17, 2021

The Subaru line of cars is superior to other makes as the all wheel drive concept standard even on the Impreza is worth the purchase! My car was built to my specifications which are all standard at the base More

by jeri_priest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Gray, Taylor Cooper
May 17, 2021 -

Zeigler Subaru of Lafayette responded

Jeri, we are so happy to hear that you are loving your car! Bob Rohrman Subaru is happy to earn 5 stars for you!

May 16, 2021

My concerns were that I wasn’t notified when my car servicing was finished. Staff in the shop area didn’t seem to know where my car was. I also asked that it be washed (I bought new) but when I got in More

by maryfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
May 18, 2021 -

Zeigler Subaru of Lafayette responded

We're sorry to see the low rating and hear that your service visit wasn't up to our usual five-star standards. I encourage you to reach out to me at your earliest convenience so we can discuss these concerns and address them. Thank you, Brad Belaire - General Manager - 765-449-8100

May 16, 2021

They do great work and are willing to accommodate you in unusual circumstances. The service front desk associates take some getting used to... don't expect traditional retail experience. It often feels like More

by JEFFERY.T.BROOKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your honest feedback. Please don't hesitate to reach out if there is anything more we can do for you.

May 16, 2021

FRAUD/SCAM ALERT!!About two weeks ago I began looking FRAUD/SCAM ALERT!! About two weeks ago I began looking at buying a new vehicle. Bob Rohrman Subaru offered to appraise my 2015 Outback Premium for More

by doc_blake80
Recommend Dealer
No
Employees Worked With
Sean Summers, Kevin Ramsey
May 15, 2021

They are very friendly and knew what they where doing. Answered all questions asked and helped with a thing that I need. Will go to them again More

by JAMES21502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper, Austin Conroy
May 17, 2021 -

Zeigler Subaru of Lafayette responded

James, we are so happy to hear that our team at Bob Rohrman Subaru could help you out! We look forward to helping you in the future!

May 15, 2021

Friendly and kind. I’m sorry I don’t feel like I need to write 25 words out to explain. As stated friendly, kind and done on time. More

by RBFRANK6592
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
May 17, 2021 -

Zeigler Subaru of Lafayette responded

We are so happy to hear that Bob Rohrman Subaru earned your 5 stars! Thank you!

May 15, 2021

The staff was very nice and helpful I really enjoyed the customer service. They explained to me the work that was done .Thank you for all you do:) More

by ANRANAL15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper, Austin Conroy
May 17, 2021 -

Zeigler Subaru of Lafayette responded

You are so welcome! Thank you so much for taking the time to write about the Bob Rohrman Subaru staff!

May 15, 2021

The girl who helped me was very helpful and nice. Service was great I thought the amount I paid for my repair was high though. More

by LISAKINDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
May 17, 2021 -

Zeigler Subaru of Lafayette responded

We really appreciate you taking the time to leave Bob Rohrman Subaru this feedback, thank you!

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