Zeigler Subaru of Lafayette

Anthony Turner is an excellent salesman! He's very thorough and attentive. He showed us our options and we drove away in what we wanted in no time! Love our new Outback! Our puppies will love it too a thorough and attentive. He showed us our options and we drove away in what we wanted in no time! Love our new Outback! Our puppies will love it too after the new car smell fades. More

John Pilatz did an amazing job! He was incredibly knowledgeable and made the entire process incredibly smooth. He was a true professional throughout the entire process. I will definitely recommend hi knowledgeable and made the entire process incredibly smooth. He was a true professional throughout the entire process. I will definitely recommend him to my friends and family! Thanks John! More

left feeling I'D got best possible price always had excellent service and experience and Mike always makes sure that I leave feeling good. Will always do my new car shopping at this dealershi always had excellent service and experience and Mike always makes sure that I leave feeling good. Will always do my new car shopping at this dealership. More

The salesperson, Mike Jaeger was professional, courteous, and very attentive to our needs.Our buying experience was very satisfying. Thank you Mike, Bob Rohrman and Subaru :) and very attentive to our needs.Our buying experience was very satisfying. Thank you Mike, Bob Rohrman and Subaru :) More

Brought car in for a recall The work was done within the forecast time, but the service department did not review findings with me. I stayed for the free car wash. The work was done within the forecast time, but the service department did not review findings with me. I stayed for the free car wash. More

Great team to work with. Good communication from test drive to signing. No hassles. We love the car and will tell all of our friends. Thanks! drive to signing. No hassles. We love the car and will tell all of our friends. Thanks! More

Worst experience! Booked appointment in November for a December date when my son returned home from college with his Subaru. Oil change, air bag recall, 25 point inspection, and ordered a replacement key. December date when my son returned home from college with his Subaru. Oil change, air bag recall, 25 point inspection, and ordered a replacement key. They called me right back because they needed payment to order key. I was happy to give them my credit card info. Showed up 6 weeks later for appointment. They had no record of my appointment and they had not ordered key. They kindly did all but said I would need to come back the next week for the key. Frustrating, but what choice did I we have. They told me they hadn’t ordered the key because they had written the credit card info down incorrectly. They then said that they did not know my phone number to call for correct info. But they had called me already to get the card info in November. They said they remembered calling me, but in the same sentence said they didn’t have my number. They did have a second phone number listed and said they called it with no response. But that number was my Mom’s number( it had been her car), and she said no one called her. I picked car up, and paid for the key. I came back a week later for the “30” minute key programming appointment. 90 minutes later I finally got my car back. I had not driven this car except to and from the dealer for these appointments. As I pick up the key the technician says, “ by the way, you have a tail light out and your brakes really should be replaced. “. AAARRRGGHH! Did they even do the inspection the week before? Very dissatisfied and disappointed in Bob Rohrman Subaru. More

Customer Service is key KaraLee and Terran are excellent customer service persons. Very helpful. The first person I asked about a loaner vehicle said there were none availa KaraLee and Terran are excellent customer service persons. Very helpful. The first person I asked about a loaner vehicle said there were none available. After I'd been there around an hour or so, I bumped into KaraLee and was soon on my way to pick up my husband from another appointment in a loaner Outback, since both of ours were undergoing routine maintenance at the same time. Also, we have enjoyed chatting with April during various visits. More

The dealership has always done their best to meet our needs. Also John has always been there with any questions or concerns that we've had! needs. Also John has always been there with any questions or concerns that we've had! More