Zeigler Subaru of Lafayette

The best I bought my Outback at Rohrman and have taken it to the dealership every 6,000 miles for servicing. I am treated super and the mechanics do an excelle I bought my Outback at Rohrman and have taken it to the dealership every 6,000 miles for servicing. I am treated super and the mechanics do an excellent job on my car. I always wait. They have a wonderful lounge and the car is ready at the time they predict. I would never take my car anyplace else. When it comes time for a new car I will go to this dealer. Thank you. More

I am upset I had to pay for diagnostics again when my car was towed into service in November for the same symptoms it returned with in December. I think one of the two charges for diagnostics should be cred was towed into service in November for the same symptoms it returned with in December. I think one of the two charges for diagnostics should be credited. More

Good experience. The dealership was clean. The staff were friendly and helpful. The service department was nice and convenient. Overall, I had a good experience at The dealership was clean. The staff were friendly and helpful. The service department was nice and convenient. Overall, I had a good experience at this dealership. More

Excellent salesperson but......... Mark Cravatt, our salesperson, was an 11 out of 10 in providing us a sale. I would purchase another vehicle from Mark. The finance person person (m Mark Cravatt, our salesperson, was an 11 out of 10 in providing us a sale. I would purchase another vehicle from Mark. The finance person person (manager?) was the most snarky, unprofessional, and customer unfriendly individual I have dealt with in my 39 years of purchasing vehicles from automobile dealerships. Maybe the finance person was irritated from working New Year's Day? Bob Rohrman, it is very apparent you have made many positive improvements at your Lafayette Subaru dealership but you need to work on improving your finance department personnel. More

no no no I will never buy again from this dealership or have service done there. The mechanics are more interested in dance moves than changing oil, and the ma I will never buy again from this dealership or have service done there. The mechanics are more interested in dance moves than changing oil, and the manager is on video being a xxxxxxxxx. My lease is up in less than two months and I will never pull onto their lot again. More

I have leased 3 Subarus now from Bob Rorhman's and all 3 times things have went smooth and they have helped to make it an enjoyable moment. I always reach out to John and recommend him to anyone that asks w times things have went smooth and they have helped to make it an enjoyable moment. I always reach out to John and recommend him to anyone that asks who to go see when looking for a new Subaru. More

Interior Front Driver seat torn and ripped Bob Rohrman Subaru Service Department staff along with Service Manager and General Manager lied to the customer. The work paperwork is from Bob Rohrma Bob Rohrman Subaru Service Department staff along with Service Manager and General Manager lied to the customer. The work paperwork is from Bob Rohrman Hyundai-Genesis and does not match the one hour diagnostic paperwork that states Bob Rohrman Subaru, reason; two service department's and two different adresse's. Communication is lacking in all areas. Know one that I have spoken to have given me an honest answer. I have called and left voice messages but apparently the staff do not forward the messages onto the specific person. Staff do not return phone calls promptly or messages. The Subaru Outback vehicle still has a ripped edge seat and a big torn hole in the front driver seat interior. More

Mark is awesome. He was not pushy and thorough in explaining the details patiently. My purchase was a really good experience at the dealership. I will definitely recommend bob rohrman Subaru dealersh explaining the details patiently. My purchase was a really good experience at the dealership. I will definitely recommend bob rohrman Subaru dealership at lafayette to my friends. More

Very friendly and knowledgeable sales staff. Very attentive to our needs. We’ve been working with a John Pilatz for a few years now, and he always makes sure we are taken care of. attentive to our needs. We’ve been working with a John Pilatz for a few years now, and he always makes sure we are taken care of. More

I felt this was done reasonably quick given the number of drop ins like me. It was abount 20 minutes longer than I was originally told but they called and let me know it was taking longer drop ins like me. It was abount 20 minutes longer than I was originally told but they called and let me know it was taking longer More