Zeigler Subaru of Lafayette

I felt this was done reasonably quick given the number of drop ins like me. It was abount 20 minutes longer than I was originally told but they called and let me know it was taking longer drop ins like me. It was abount 20 minutes longer than I was originally told but they called and let me know it was taking longer More

I came into the dealership and told him exactly what I wanted, and he made sure I got it! My salesmen helped me get the car I always wanted, for an affordable cost! wanted, and he made sure I got it! My salesmen helped me get the car I always wanted, for an affordable cost! More

awesome service and friendly staff Awesome and friendly staff. they deff made me feel welcomed. Nice and clean service department also. Would deff recommend it to have future service ne Awesome and friendly staff. they deff made me feel welcomed. Nice and clean service department also. Would deff recommend it to have future service needed More

Horrible service experience!! I won’t trust another vehicle to this dealer ever! Took vehicle in for a 30 minute oil change and didn’t get it back for two weeks! The technician left the filter loose vehicle to this dealer ever! Took vehicle in for a 30 minute oil change and didn’t get it back for two weeks! The technician left the filter loose and sprayed oil everywhere! Several failed attempts at cleaning the vehicle and now I can still smell oil 4 weeks later! More

Professional, personable, friendly and understanding My daughter needed a new vehicle after totaling her car. The staff was very helpful and understanding about our situation. The 4 staff members that My daughter needed a new vehicle after totaling her car. The staff was very helpful and understanding about our situation. The 4 staff members that assisted us went above and beyond any experience I've ever had at a auto dealership. No pressure, hassle or negative vibes like you would usually get from any sales transaction that is negotiable. I would like to thank all 4 for their exceptional service and I would recommend Rohrman Subaru to anyone needing any assistance with buying a new or used vehicle or just to discuss your options. I see Nate Bush is not on the list I can choose from about who I dealt with, but he was a big part of our transaction and assisted us even though he was busy. So, thank you, Nate. In addition, thank you Addison for all the details. Brad Belaire, you should be proud of your team, but the positive influence comes from the management team and you're the head of that. Thank you. And a big thanks to Avery Burrows for getting us through the finance portion, painlessly. You guys should be proud of the service you provide and the manner in which you provide it. I (and Korbyn) appreciate your help. Thank you. More

What a wonderful experience today. I was helped in a friendly, professional way. My car was thoroughly checked over. There was even lunch served in the waiting room! friendly, professional way. My car was thoroughly checked over. There was even lunch served in the waiting room! More

Last minute oil change I was in town for a visit and needed an oil change. Bob Rohrman Subaru was able to schedule me in the limited time I had available. Worked perfectly I was in town for a visit and needed an oil change. Bob Rohrman Subaru was able to schedule me in the limited time I had available. Worked perfectly. The only negative was the barrage of text reminders and confirmations plus 1 email I received in the 36 hours between when I scheduled the oil change appointment and time of the appointment. It's a little overkill. Service was great. Communication overload, not so much. Thanks. More

Very thorough investigative work on vehicle pulling right by technician. Service department committed to resolving the customer concern and supported the investigation and subsequent work. Result was vehicle by technician. Service department committed to resolving the customer concern and supported the investigation and subsequent work. Result was vehicle with no pull! More

John has been our go-to car guy since 2014 and to this day we have not been disappointed! We highly recommend John to everyone! day we have not been disappointed! We highly recommend John to everyone! More

Fast friendly service. Service manager went above and beyond to make sure our needs were met. She asked about our service, and stepped up to make sure everything was taken Service manager went above and beyond to make sure our needs were met. She asked about our service, and stepped up to make sure everything was taken care of. More