Zeigler Subaru of Lafayette

Super job as always. The work was done quickly, they did a good job. I waited at the dealership and was treated super. a good job. I waited at the dealership and was treated super. More

Jordan, our salesman, was great. He, and the rest of the Bob Rohrman, were very respectful of our short time table. Jordan even reached out to us post sale to make sure that any questions we may have had af Bob Rohrman, were very respectful of our short time table. Jordan even reached out to us post sale to make sure that any questions we may have had after we left were answered. I would absolutely purchase another Subaru from Jordan and the Bob Rohrman dealership. More

Everything was good...no delays...the staff is very kind and courteous...always know what to expect and courteous...always know what to expect More

Bob Rohrman Subaru always provides outstanding service! I dropped my car off early and they had my service done before my scheduled appointment time, and the link to pay online made it so easy. Every mem I dropped my car off early and they had my service done before my scheduled appointment time, and the link to pay online made it so easy. Every member of their staff is so friendly and helpful and it's always a great experience! More

Very clean place . the staff very friendly and helpful. Addison is a great guy that did all he could to get me on my wonderful car . THNAK YOU The staff of the service department was great and careful wi Addison is a great guy that did all he could to get me on my wonderful car . THNAK YOU The staff of the service department was great and careful with my car THANK YOU More

They are awesome very helpful. Would recommend them to everyone. We are very satisfied with our service everyone. We are very satisfied with our service More

Alex was very easy to work with and very communicative throughout the whole process! Post-purchase follow-up was also on point! throughout the whole process! Post-purchase follow-up was also on point! More

Vehicle was in excellent condition other than steering wheel air spring cover which had a smashed emblem. As part of the agreement, that logo was to be replaced. First time around they ripped the logo o wheel air spring cover which had a smashed emblem. As part of the agreement, that logo was to be replaced. First time around they ripped the logo off hammered it out on a desk and then super glued it back on. I was told that otherwise they would have to replace the entire steering wheel. I called xx - They regularly replace airbags on these as part of recalls and should be able to replace that cover. Turns out they can and ultimately replaced the cover - emblem and all. They left super glue bottles in the cup holder when I picked up the car... Not sure where the trouble originated, Sales was fine, and ultimately, the Service Manager supported me (Explained to the an unknown person in charge up front that they agreed to fix and that what was done was unacceptable) to get the issue corrected. Unfortunately, I found out a that he was no longer employed there a few days later. More

Try too hard to find extra work to do on the car that's not listed in the owner's manual. not listed in the owner's manual. More

Did the oil change/tire rotation I requested but I won't go there again. They gave a huge laundry list of recommended items (several thousand dollars' worth) and no guidance about what was actually needed go there again. They gave a huge laundry list of recommended items (several thousand dollars' worth) and no guidance about what was actually needed and when. Very unlike my previous Subaru service dept. They're probably great at servicing new cars, but not old ones - they aren't strategic about what work will prolong a car's life vs. what's unlikely to be really needed before the lifespan ends. I couldn't talk to the mechanic and the service person wasn't helpful for this. More