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Zeigler Subaru of Lafayette

Lafayette, IN

Overview
Employees
Reviews
Vehicles
4.7
1,750 Reviews
For a new or used Subaru in Lafayette, Zeigler Subaru of Lafayette is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Lafayette is the only Subaru dealership in the Lafayette, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself!
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,750 reviews

November 14, 2021

Went in for recall repairs and my car wasn't fixed correctly which made it super dangerous to drive. I had have my car towed back to the dealership for them to fix what they broke More

by KNONELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
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Dec 01, 2021 -

Zeigler Subaru of Lafayette responded

We never want our customers to leave with red flags or uncertainty about the service they received, and we would like to speak with you further regarding this. If you have any further concerns about your service, feel free to contact me. Thanks, Brad Belaire - General Manager - 765-449-8100

November 14, 2021

Expert service with a professional smile. I've never experienced dealership courtesy like Bob Rohrman Subaru. More

by DWHARRELL6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Report | Print
Nov 15, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your review! We look forward to seeing you next time at Bob Rohrman Subaru!

November 13, 2021

The young lady was very professional and yet warm and friendly. She clearly explained every step of the procedure and estimated time it would take.. Waiting area was very comfortable although, I was in More

by BARB15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady at the reception desk
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Nov 15, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the review and feedback. We appreciate you coming to visit us here at Bob Rohrman Subaru and look forward to seeing you again next time!

November 13, 2021

Service center associates were very friendly and professional. Check in was very simple and quick. More

by CAMPERLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Report | Print
Nov 15, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your 5-stars! See you next time at Bob Rohrman Subaru!

November 13, 2021

Jenny Scott was awesome… even after I got very angry and said some things that she had no control over… she was super awesome. I took some of my dads death hurt out on her, and I told her I was So Sorrry! More

by MAMARLE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review. We totally understand and are glad to hear that Jenny could continue to provide excellent service during such an emotional time. Thanks again for the kind review and please don't hesitate to reach out if we can be of service again in the future! - The Bob Rohrman Subaru Team

November 13, 2021

Prompt care, prompt responses to my concerns. The venue is always very clean and maintained. Jenny Scott and Kandace Pherson are fantastic to work with in service. More

by jessica.veach2208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kandace Pherson
Report | Print
Nov 15, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your review, Jessica! We're so happy that Jenny and Kandace earned your 5-stars! -Bob Rohrman Subaru

November 11, 2021

Very friendly and great customer service! Everyone seems happy to help out with whatever they can. More

by Scott Daily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2021 -

Zeigler Subaru of Lafayette responded

Scott, we are so proud to hear that you had such a great time working with our team at Bob Rohrman Subaru could do such great work for you!

November 11, 2021

I appreciate being able to get a loaner car so I don’t have to change my work schedule More

by JULIEMIRANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Report | Print
Nov 11, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the review! We appreciate you trusting Bob Rohrman Subaru with your vehicle's service needs and are glad to hear that our loaner cars have been helpful for you. Take care and we'll see you at your next visit!

November 11, 2021

Very friendly helpful and good job and quick very pleased vast improvement over past services good job thanks More

by paceman0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan express service
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Nov 12, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the wonderful feedback about your recent visit here at Bob Rohrman Subaru! We appreciate your business and look forward to seeing you again next time!

November 11, 2021

Very friendly and helpful. Kept me updated on the service being performed. I love the comfort of the waiting area. More

by SUSANNE56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Report | Print
Nov 12, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review! We appreciate you visiting our team here at Bob Rohrman Subaru and hope we have the opportunity to serve you again in the future!

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