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Zeigler Subaru of Lafayette

Lafayette, IN

4.7
1,698 Reviews
For a new or used Subaru in Fort Wayne, Zeigler Subaru of Fort Wayne is here to provide Indiana shoppers with an exceptional custom experience. Our Indiana Subaru dealership carries all the latest Subaru models, and our expert sales staff will help you find the perfect vehicle for your lifestyle with great Subaru lease & finance specials available for qualified buyers. Zeigler Subaru of Fort Wayne is the only Subaru dealership in the Huntington, New Haven, & Auburn, IN area, but Subaru enthusiasts throughout Indiana choose to visit our dealership for our excellent customer service, pet-friendly showroom, attractive auto financing options, and great cars! Visit our dealership for a new car or Subaru service for your current vehicle and see the difference working with our dealership makes for yourself.
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1600 S Creasy Ln

Lafayette, IN

47905

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Showing 1,698 reviews

October 11, 2021

Top shelf communication through the entire repair process - Kenzie continually kept me informed with updates. More

by MICHAEL.HUGHES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Oct 12, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your feedback, Michael! It's reassuring to hear that our team has our customer's best interest! Kenzie and our crew look forward to seeing you next time at Bob Rohrman Subaru!

October 11, 2021

Did the work I don’t feel like adding to this. So don’t ask again More

by CSJKSMITH
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Oct 12, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for rating us five stars!

October 10, 2021

The staff is helpful, responsive and easy to work with . Convenient hours and a pleasant facility. More

by KR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Geier, Taylor Cooper
Oct 12, 2021 -

Zeigler Subaru of Lafayette responded

We appreciate the kind words! Thank you for rating Bob Rohrman Subaru five stars!

October 09, 2021

Came for oil change. Waited over an hour and they still hadn't started yet.. I had to.leave without it done to go to work. That's why I made an appt. The tech was rude More

by LANGKOP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle
Oct 25, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for bringing this to my attention. On behalf of our team, I apologize for the long wait as well as any frustration or inconvenience this experience caused for you. I will make sure that this situation gets addressed with the staff so we can take steps to provide more efficient service in the future. Thanks again and please don't hesitate to reach out directly if there's any additional feedback you'd like to discuss. Brad Belaire - General Manager - 765-449-8100

October 09, 2021

The sales person I worked with was very good and would recommend him to find another dealership to work for, he is too good for this place. The time to get things taken care of was your old time typical More

by ref3236
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin
Oct 25, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share this feedback. I'm sorry to hear that your experience with us was anything less than exceptional and will be looking into the situation in greater detail with my team. I hope you'll consider giving us a chance to do better in the future. Please don't hesitate to reach out directly you have any further questions or concerns. Brad Belaire - General Manager - 765-449-8100

October 09, 2021

The service area is clean. The service department is friendly and reliable for my Subsru needs. More

by SMLGAMBLE54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Oct 11, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for trusting our team with all of your Subaru needs! -Bob Rohrman Subaru

October 09, 2021

Super, nice greeting.Service, in and out at the quick Super, nice greeting. Service, in and out at the quick express. Friendly people throughout the store. Oh yeah I love my crosstrek. More

by GIBSON.D.CHARLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of her name but is was 5 Stars service
Oct 12, 2021 -

Zeigler Subaru of Lafayette responded

This is what we love to hear! glad our team was able to provide you with a quick service appointment! See you next time at Bob Rohrman Subaru!

October 08, 2021

Alex, the best. Fair, personable, a friend now, I highly recommend her and this Subaru dealership. More

by SJD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wilson, Bobby Brown
Oct 11, 2021 -

Zeigler Subaru of Lafayette responded

We're so happy our team could help! Thank you for the awesome review! – Bob Rohrman Subaru

October 07, 2021

Exceeded my expectations with promptness courtesy and the ability to get the job done on time. More

by DCHASE809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Zeigler Subaru of Lafayette responded

We're so glad to hear the Bob Rohrman Subaru team provided such excellent care to you! Thank you so much for leaving your five-star review!

October 06, 2021

Marty was awesome to deal with! He knows the products and helped me 100%! Always responds very quickly. More

by E85POWER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty McGlothlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for visiting Bob Rohrman Subaru! Marty will appreciate your shout-out!

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