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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,166 Reviews

1,166 Reviews of Zeigler Subaru of Lafayette - Service Center

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January 20, 2023

I was taken care of really well and all was explained well. Always a good experience More

by SHAN137113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karson Kyhnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Ratcliff
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hello, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Bob Rohrman Subaru

January 20, 2023

Very pleasant staff. Love their customer service, so helpful and willing to assist with my issue. More

by yreyes2508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2023

They got me in quickly for my oil change. The advisor kept me in the loop on how long it would be. And promptly came to get me when my car was complete! More

by ASNRN2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Spence, Cory Collins
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2023

Staff is professional and courteous. Appreciate their assistance. I feel like I am in good hands and trust my car service to their care. More

by ZILLMABE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 14, 2023

Nice people, nice place, nice service. So, everything is good. Nice people, nice place, nice service. So, everything is good. More

by qingkaishi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Spence
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 14, 2023

Tried to charge me for a complimentary oil change and tire rotation. Did offer to run my car through their wash when I called them on it, which I accepted. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Hall
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hello Pete, we appreciate you taking the time to leave us this feedback. Please reach out to us at (765) 449-8100 when you can so we can address this situation directly. Thank you and have a great day.

January 13, 2023

Work done in a timely manner. Punctual and courteous service . Nice that car was cleaned before returning! More

by mseto5293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 07, 2023

Everyone was friendly, courteous, helpful, congenial, & informative. Had no problem talking with anyone I came in contact with. They went above and beyond what some might consider normal. Pleased with st More

by Linda'sCar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Shillings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Holtsclaw, Kaitlynn Hayward
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 07, 2023

While at the dealership I was taken care of, and notified of any updates while there While at the dealership I was taken care of, and notified of any updates while there More

by MARYRARDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Mar 08, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we are so happy to read such a great review about Bob Rohrman Subaru! If you have any further questions, please give us a call. We're always happy to help!

January 05, 2023

While I am glad they were able to resolve the issue; it took significant time and effort on our end to get it done. In addition we were charged for services that were problematic at the time of purchase. I More

by ashes.1087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karson Kyhnell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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