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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,146 Reviews
Call Service Center (765) 588-9603

1,146 Reviews of Zeigler Subaru of Lafayette - Service Center

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August 29, 2022

When the service specialist tells me how to rate them, I tend to do the opposite. When I rate a company I’m going to use my own opinion. More

by ALISA_LUDLOW_110
Recommend Dealer
No
Employees Worked With
Joseph Bond
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Sep 01, 2022 -

Zeigler Subaru of Lafayette responded

Hi Alisa, thank you for taking the time to share your review. We're sorry to see your feedback and would like the opportunity to discuss this with you further. Thanks, Brad Belaire - General Manager - 765-449-8100

August 28, 2022

Jenny was great throughout. Knowledgeable and very communicative. No issues at all and would be happy to recommend to others. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2022 -

Zeigler Subaru of Lafayette responded

We appreciate you recommending Jenny and the team, Dave! We are glad you feel confident coming to Bob Rohrman Subaru and look forward to assisting you again! Thank you!

August 26, 2022

Very nice and clean. Good workmenship. Only complaint is that the service tech talked to fast. Barely had time to digest what needed done and the cost. Seem rushed. W More

by rdennis.robertson
Recommend Dealer
Yes
Employees Worked With
Joseph Bond
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Aug 26, 2022 -

Zeigler Subaru of Lafayette responded

Thanks for the positive review, Dennis! We're honored to hear that your visit was overall a positive one. We hope to see you back for a full five-star experience! -Bob Rohrman Subaru

August 26, 2022

Great great great fantastic fantastic fantastic good good good fantastic fantastic fantastic great great great More

by JEPETERS55
Recommend Dealer
Yes
Employees Worked With
Amanda Hall
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Aug 29, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the awesome five-star rating! - Bob Rohrman Subaru

August 25, 2022

Good customer service, clean environment, quick turn around between signing the paperwork and getting the vehicle. Thank you Kaitlynn for your assistance. More

by KLYNN.TURNER333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaitlynn Hayward
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Aug 26, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for sharing your experience! We appreciate you trusting Kaitlynn & the Bob Rohrman Subaru team with your business and hope we have the opportunity to work with you again in the future!

August 25, 2022

Great service and finished in a timely manner! Never had any issues with this dealership. More

by SCHIMMY14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karson Kyhnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2022 -

Zeigler Subaru of Lafayette responded

Thanks for the five stars! We're honored to hear that your visit with us was such a positive one. We hope to see you back for all of your future automotive needs! -Bob Rohrman Subaru

August 24, 2022

Service was done Promptly , I was professionally treated, staff took time to explain things to me More

by FYVIE345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Bolden
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Aug 24, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the great five-star review! We are glad your service visit was so prompt! - Bob Rohrman Subaru

August 24, 2022

They were polite, prompt, and professional. Informed me of the issue and had paperwork ready to go. More

by KENTKROFT
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
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Aug 24, 2022 -

Zeigler Subaru of Lafayette responded

Thanks for the five stars, Kent! We hope to see you back for all of your future automotive needs! -Bob Rohrman Subaru

August 22, 2022

Quick and friendly service department! I highly recommend using Rohrman Subaru service department in the future! More

by SMS805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Bond
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Aug 22, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your confidence in Bob Rohrman Subaru, and for your business. We are thankful to have you as a customer.

August 20, 2022

Everyone was great. Easy fast very helpful didn’t need to ask many questions just dropped off my car and got it back few minutes later. More

by DUSTIN_KARGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
They all worked mechanic shop.
Report | Print
Aug 22, 2022 -

Zeigler Subaru of Lafayette responded

It's great to hear that your experience servicing your car at Bob Rohrman Subaru was so easy, Dustin! Thank you for being a loyal customer!

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