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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,146 Reviews
Call Service Center (765) 588-9603

1,146 Reviews of Zeigler Subaru of Lafayette - Service Center

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August 20, 2022

Service department was informative and courteous. They kept me updated on my cars progress and were very polite. More

by JENNADAMSON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2022 -

Zeigler Subaru of Lafayette responded

It makes our day to know that you had a five-star visit to our service center! Thank you for taking the time to leave your great review for Bob Rohrman Subaru!

August 19, 2022

My oil change on 7/19/22 was great. The man at the counter and the woman that shuttled me to and from work, his wife I believe, we both extremely friendly and accommodating. Would r More

by KELLY_TAURUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember their names but the husband helped at the service counter and the wife drove the shuttle.
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Aug 19, 2022 -

Zeigler Subaru of Lafayette responded

Hi Kelly, thank you for taking the time to share your review! We're so happy that our team took such great care of you during your recent visit! We look forward to seeing you next time at Bob Rohrman Subaru!

August 18, 2022

Great service. Took care of the nail in my tire very quickly. I am very Happy with the service at this dealership. More

by MALSABOUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Spence
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Aug 19, 2022 -

Zeigler Subaru of Lafayette responded

It makes us happy knowing that you had a five-star experience! Thank you for rating Bob Rohrman Subaru!

August 17, 2022

I came in with a flat at the very end of the day. Bob Rohrman Subaru not only took care of me, they stayed overtime to do so . More

by hydeeve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Bond
Report | Print
Aug 18, 2022 -

Zeigler Subaru of Lafayette responded

We're so glad we could assist you! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future! - The Bob Rohrman Subaru Team

August 15, 2022

always pleasant and prepared as to why I came for service/thank you so much More

by pechris60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karson Kyhnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie DeWitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Joseph Bond, Cory Collins, Amanda Hall, Quinn Gascho
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Aug 15, 2022 -

Zeigler Subaru of Lafayette responded

Thanks for the five stars! We hope to see you back for all of your future automotive needs! -Bob Rohrman Subaru

August 15, 2022

I did not authorize some of the work on my ascent. I felt like he talked me into work that didn’t need to be done. More

by TJWINGER
Recommend Dealer
No
Employees Worked With
Joseph Bond
Report | Print
Aug 17, 2022 -

Zeigler Subaru of Lafayette responded

Hello - thank you for taking the time to share your review. We apologize that we did not provide you with the best service, and would like the opportunity to discuss this with you further. Thanks, Brad Belaire - General Manager - 765-449-8100

August 15, 2022

great service, great people! I am very happy with my experience. I highly recommend this dealership to others. More

by Angie.Mcglothlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty McGlothlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Spence
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Aug 15, 2022 -

Zeigler Subaru of Lafayette responded

Hi Angie, thanks for the five stars! We hope to see you back for all of your future automotive needs! -Bob Rohrman Subaru

August 14, 2022

The staff is wonderful throughout the facility. I would trust this establishment with my vehicle needs for years to come. More

by Happy customer22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Bond
Report | Print
Aug 15, 2022 -

Zeigler Subaru of Lafayette responded

We are glad you had a great experience with the team! We look forward to assisting you again! Thank you! - Bob Rohrman Subaru

August 14, 2022

Kind and efficient staff that made sure I was comfortable and had the car done in less than an hour. More

by timmydong2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Bond
Report | Print
Aug 15, 2022 -

Zeigler Subaru of Lafayette responded

We're happy the Bob Rohrman Subaru team could make this a great experience! Thank you for leaving us your kind review!

August 14, 2022

The service department did a great job replacing my transmission when it was recalled. xxxxxxto everyone involved. I am very satisfied. More

by DREWFREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the great review of our Bob Rohrman Subaru service team! We hope we can be of assistance to you again in the future!

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