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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,172 Reviews
Call Service Center (765) 588-9603

1,172 Reviews of Zeigler Subaru of Lafayette - Service Center

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August 12, 2022

They did a good job, and they were very friendly. I did not have to stay for to long. More

by HILALKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2022 -

Zeigler Subaru of Lafayette responded

Thanks for the five stars! We're glad to hear that your visit with us was such a positive one. We hope to see you back! -Bob Rohrman Subaru

August 10, 2022

Made a second trip to have an issue resolved on a recently purchased vehicle and for the second time nothing that was said to be fixed was fixed. More

by Xpl951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karson Kyhnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for reaching out. I'm sorry to hear about this frustrating experience and would like the opportunity to discuss it with you in greater detail. If you have a moment, would you please contact me directly? Thanks again, Brad Belaire - General Manager - 765-449-8100

Aug 16, 2022 -

Xpl951 responded

Called twice and no answer.

August 08, 2022

Ive attempted to have a service completed on my vehicle that i recently purchased, and was lied to about the service being completed. Wasted alot of time to have nothing done that I was assured had been co More

by Xpl951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karson Kyhnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for reaching out. I'd like the opportunity to discuss this situation with you in greater detail. If you could please contact me directly at your earliest convenience, it would be much appreciated. Thanks again, Brad Belaire - General Manager - 765-449-8100

Aug 10, 2022 -

Xpl951 responded

I called you, no answer. You should have my email.

August 08, 2022

Good looking place, friendly staff. Easy to schedule appointments. Physically show you things that potentially need attention. More

by ROCK4AWARENESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Bond
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Aug 09, 2022 -

Zeigler Subaru of Lafayette responded

Thanks for the positive review! We're glad to hear that your visit here was such a positive one. We hope to see you back for all of your future auto needs! -Bob Rohrman Subaru

August 05, 2022

enjoyed relation with Mathew as he took care of my needs a real plus he was above and beyond with courtesy More

by bradwuethrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Spence, Amanda Hall
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Aug 05, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review! We're happy to hear Matthew took great care of you during your visit and we hope to see you again next time here at Bob Rohrman Subaru!

Aug 05, 2022 -

bradwuethrich responded

you have been the best thankful for your concern

August 05, 2022

Joseph Bond provided exceptionally great service, was practical and excellent in every respect. Sincerely, Akant Dev More

by AKANTD497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Bond
Report | Print
Aug 05, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the awesome feedback, Akant! We're thrilled to hear Joseph provided you with such a great experience and we'll be sure to share your kind comments with him. Take care and please don't hesitate to reach out if we can be of service again in the future! - The Bob Rohrman Subaru Team

August 04, 2022

Great service would highly recommend. The customer service was good and they were able to assist me quick More

by NOEMIH321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the positive feedback! We're so glad we could assist you and hope you'll be visiting us again in the future. Take care! - The Bob Rohrman Subaru Team

August 04, 2022

Everyone was kind, courteous, and professional. They take customer service very seriously, thank you Bob Rohrman Subaru! More

by luann.gooden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2022 -

Zeigler Subaru of Lafayette responded

We're so glad we had the opportunity to work with you! Thanks for trusting the Bob Rohrman Subaru team with your business and please don't hesitate to reach out if we can be of service again in the future!

August 03, 2022

Went for an oil change. Had a great experience with Rich in the service department . Very friendly and accommodating . More

by k_mcripe@hotmail.com
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2022 -

Zeigler Subaru of Lafayette responded

We appreciate you leaving Rich and the team this five-star review! We hope that you visit us again for your next service visit! - Bob Rohrman Subaru

July 31, 2022

Awesome, respectful, professional, timely, knowledgeable, would recommend!!! Wonderful, attention to details, best service department in Lafayette, Indiana. More

by Thomasmcghee75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2022 -

Zeigler Subaru of Lafayette responded

Thank you so much for the rave review, Thomas! It means so much to us that you felt confident coming to the Bob Rohrman Subaru service center! We look forward to assisting you again!

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