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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,144 Reviews

1,144 Reviews of Zeigler Subaru of Lafayette - Service Center

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May 26, 2022

The shop is easy to get in and make an appointment. They are very knowledgeable. More

by embaxter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
May 26, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your review! The crew here at Bob Rohrman Subaru appreciates it and we hope to see you for any and all of your future automotive needs.

May 25, 2022

The staff in the shop are great and easy to work with. The check in process could be simplified, it takes a long time, at least 20 minutes More

by sarahlkinch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Clawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Zeigler Subaru of Lafayette responded

We appreciate your honest feedback and rating, Sarah! We look forward to seeing you next time! Thank you! - Bob Rohrman Subaru

May 22, 2022

I work for another local dealership but came here the since my vehicle is a Subaru. I came in and the service advisor was very nice and pleasant but never got a receipt for the first service.l, was told More

by d.pietraszek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
May 26, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the review and feedback. I'm sorry to hear you haven't received your receipt. If you'd still like assistance in acquiring a copy, please feel free to contact me directly. Thanks again, Brad Belaire - General Manager - 765-449-8100

May 20, 2022

They were quick, friendly, and convenient. Praise praise praise praise praise praise praise praise praise. More

by JASON.FREESTON74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Zeigler Subaru of Lafayette responded

Thank you, Jason! We're happy we could help make your visit to our service center a five-star experience! We'll see you next time! - Bob Rohrman Subaru

May 20, 2022

The problem was taken care of and the service was great! I depend on Rohrman to keep my car running well and in good shape! More

by SHELBARNES6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share your experience working with our team at Bob Rohrman Subaru! We look forward to seeing you next time!

May 19, 2022

Great service. Advisors kept in touch the entire time the car was in the shop. More

by SPETTINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the wonderful feedback! We're happy to have you as a loyal Bob Rohrman Subaru customer and look forward to seeing you again!

May 19, 2022

Quick, professional service on our Impreza. Recall work, oil change, and tire rotation completed. Thanks More

by ssmcqueary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to leave us a review. Since it looks like you had a positive experience, would you mind changing the rating of your review to reflect your kind feedback? Thanks in advance!

May 19, 2022

Service was good. Oil change and tire rotation. Didn’t have. I didn’t have a long wait. More

by MALSABOUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes
May 19, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for reviewing your recent visit with the Bob Rohrman Subaru team! We appreciate your business, as well as your positive feedback, and hope we have the opportunity to serve you again in the future!

May 19, 2022

The dealership did not have anything to offer to service customers, except water. I had a special coupon that I made the service representative aware of, as soon as I arrived. When the service was done, a More

by JOE@FLOZZIE.COM
Recommend Dealer
No
Employees Worked With
Kenzie Hughes
May 19, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for reaching out. I'm sorry to hear that your experience with us was less than satisfactory and will make sure this feedback gets addressed with our team so that we can take steps to improve. If you'd like to speak with us further, please feel free to contact me directly. Thanks again, Brad Belaire - General Manager - 765-449-8100

May 18, 2022

I always have a great experience with Bob Rohrman Subaru! Kenzie Hughes provides extraordinary service and is absolutely wonderful! She always makes sure all of my questions are answered, that I know what is More

by juliaklachner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
May 19, 2022 -

Zeigler Subaru of Lafayette responded

Hi Julie, thank you for taking the time to share your experience working with Kenzie at Bob Rohrman Subaru! We're so happy that she answered all of your questions and found you an excellent vehicle! We appreciate your review and look forward to seeing you next time!

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