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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,146 Reviews

1,146 Reviews of Zeigler Subaru of Lafayette - Service Center

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January 13, 2022

Rotated my tires but did not recommend an alignment, and after I drove away I realized that I should have asked for an alignment too. More

by missmindy77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kandace
Jan 14, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the review. Please feel free to contact our team if you'd like to follow up with an alignment. Thanks again, Brad Belaire - General Manager - 765-449-8100

January 13, 2022

They helped me discover what was wrong with my car and in a timely manner! More

by jordansswalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Jan 13, 2022 -

Zeigler Subaru of Lafayette responded

Jordan, we are so happy to hear that our team at Bob Rohrman Subaru can take great care of you! Bob Rohrman Subaru appreciates you!

January 13, 2022

Our first scheduled service went great. The service writer was friendly and helpful kept us up to date. Service was fast. More

by RWOJNAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Jan 13, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to review your recent visit with us! We look forward to seeing you again next time here at Bob Rohrman Subaru!

January 12, 2022

Excellent, personable, professional service every time Dealership goes above and beyond with great service and care of my vehicle More

by lee.sandra.jo83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Jan 12, 2022 -

Zeigler Subaru of Lafayette responded

Lee, we are so pleased that you can always rely on Bob Rohrman Subaru for a great experience!

January 11, 2022

Service receptionist was excellent and very nice. I had a tire repaired to my satisfaction but the time it took to accomplish it was in my opinion a little longer than what it should have been. I realize tha More

by halfwhitted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Jan 14, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the review and feedback. We’re sorry your visit took longer than expected and hope you'll give us a chance to provide you with a more efficient experience next time. Please don't hesitate to reach out directly if you have any additional questions or concerns. Thanks again, Brad Belaire - General Manager - 765-449-8100

January 10, 2022

Friendly, good communication, informative. Service is done well, comfortable place to wait if I choose to do so. More

by JAMELYN9888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the positive feedback! We look forward to your next visit with us here at Bob Rohrman Subaru!

January 09, 2022

The team was very professional, knowledgeable and kind. They got the work done right and quickly! Very pleased. More

by BRITTJACOBSON91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for reviewing your experience with the Bob Rohrman Subaru team! It means a lot to hear that you're pleased and we hope we can be of service again in the future. Take care!

January 08, 2022

The people are friendly. The service is slow and awful once you get a car. More

by THISISME93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Bandelier
Jan 24, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share this feedback. I'm sorry to hear you're not satisfied with the service provided by our team and would like the opportunity to discuss any concerns you have in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Thanks again, Brad Belaire - General Manager - 765-449-8100

January 08, 2022

Bob Rohrman Subaru has always taken care of my family and me. They have quality service, and I always feel like they are trying to make sure my car is running well! More

by MTELLER58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Jan 10, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for your confidence in the Bob Rohrman Subaru team! We're grateful for your support and look forward to your next visit with us!

January 08, 2022

My appointment got mixed up but the service manager was super friendly and fit me in the same day anyway. More

by dpwebber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carra Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Kyle Bandelier
Jan 10, 2022 -

Zeigler Subaru of Lafayette responded

Thank you for the great review! We appreciate you coming to visit us here at Bob Rohrman Subaru and we hope to see you again next time!

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